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Report: #1350854

Complaint Review: Web.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: R.B — L.I.T.H Illinois USA
  • Author Confirmed What's this?
  • Why?
  • Web.com Nationwide USA

Web.com Worst customer service Jacksonville Florida internet

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Ive been a customer of web.com for the past three years. After thinking my service was om seasonal suspend i called to reopen my service only to find out my service was cancelled. My domain name in there holding company and not to be released for 35 days. I tried to explain the circumstamces but The very argumentive agent in the loyalty department wouldn't let me get a word in. I finally had to get loud and interupt her as she acted more like the enemy rather than a helpfull agent trying to fix the problem of restoring my service. 

I asked to talk to her superior to try and ammend the service. She refused telling me that was not an option and she would have to put in a request all the while arguing with me.

This is a way over priced web service for what you get and the HORRIBLE CUSTOMER SERVICE You'll get for the $$$$$.

My advise is stay far far away!

r.b.

This report was posted on Ripoff Report on 01/19/2017 02:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/webcom/nationwide/webcom-worst-customer-service-jacksonville-florida-internet-1350854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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