Complaint Review: WELLS FARGO BANK - Internet Internet
- WELLS FARGO BANK Internet United States of America
- Phone:
- Web: WellsFargo.com
- Category: Banks
WELLS FARGO BANK CHARGING MONTHLY SERVICE CHARGES ,FOR FREE CHECKING 10 MONTHS AFTER HOLDERS DEATH!!!! Internet
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Wells Fargo has gone too far!! As if I haven't been disgusted enough with them, they really CROSSED A MORAL LINE!
I am very cafeful these days, given that WF has played games with my line of credit already. Last spring, they reduced my credit line just as soon as it was near the credit limit, then charged me over the limit fees after the reduction without notice. When I paid what was now considered to be "short" they raised the interest to 30% for being past due 2 days, the difference. This showed their true colors to me!
But this time...I had enough and immediately went to Chase to open a new acct, pulling most of my money from WF right away. I am still FUMING!!!!!!
I was my mother's conservator. She had an acct with them opened in Aug 2004, which was set up to care for her medical bills when Medicare would not cover her care. She died April of 2008 and the bills were finalized, dispersed and lastly, the WF account was closed in June 2008.
So yesterday, I check MY account online, and notice a "right to setoff" in MY account for $45.31 paid to an account # I do not have or recognize. I called to find out what was going on and why. Here goes people............
IN FEB. 2009, THEY CHARGED MY DECEASED MOTHER'S CLOSED CHECKING ACCOUNT 2 MONTHS AT $25 PER MONTH, MONTHLY SERVICE FEES, LESS $4.69 CREDIT FOR OWED AND PAYABLE INTEREST. AND SINCE SHE HAD BEEN DEAD FOR 10 MONTHS, THEY COULD NOT COLLECT, SO THEY TOOK THE MONEY FROM MY CHECKING ACCOUNT AS HER CONSERVATOR!!!!!! THIS 9 MONTHS AFTER THE BILLED HER AND 19 MONTHS AFTER HER DEATH!!!!
Hello,WF...SHE HAD A BASIC FREE CHECKING ACCOUNT!!!!
You want to talk about "drummed up charges" folks. This has to be a first.
I went to my branch after spending hours on the phone being transfered over and over again. When the branch manager refused to discuss it with me, I gladly discussed my discontentment with the teller I'd known for 23 years of my business with them,,,and EVERY CUSTOMER BEHIND ME IN LINE!!!!
Suddenly, the manager came up from the back of the room and agreed to discuss it. I said no discussion...REVERSE IT>>>NOW!!!!
I still haven't seen the money back today, and I doubt I'll get it back knowing how low they are stooping to rip the public off, but they will never see another dime from me!
Beyond the very basic Chase account I relunctantly opened, I will now use my king size mattress as the bank.
I CANNOT TRUST ANY BANK EVER AGAIN!!!!
This report was posted on Ripoff Report on 11/11/2009 11:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-bank/internet/wells-fargo-bank-charging-monthly-service-charges-for-free-checking-10-months-after-hold-522503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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