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Report: #158137

Complaint Review: Wells Fargo Bank - Panorama City California

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  • Updated:
  • Reported By: Panorama City California
  • Author Confirmed What's this?
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  • Wells Fargo Bank 8548 Van Nuys Blvd Panorama City, California U.S.A.
  • Phone: 818-830-6031
  • Web:
  • Category: Banks

Wells Fargo Bank Are A Bunch Of Crooks Who Steal Hundreds From Customers! Ripoff Panorama City California

*Consumer Suggestion: Out Of The Frying Pan and Into The Fire

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I am writing on behalf of my boyfriend, to show my anger towards this subject. Wells Fargo is a bank that clearly does not protect their customers against fraud. We have now lost almost $1000, because they do not care about their customers! We live in Panorama City, CA. A month ago he was charged with unauthorized transactions that he did not make. Clearly someone hacked into his account to use a fake ATM card. About $364 dollars in purchases and withdrawals were made by this crook. He ended up overdrawn with about $99 in overdraft fees for all the fraudulent transactions. In contacting customer service he was told they would file claims and look into it. It took two week for him to get back some of the money, and not the overdraft fees, just $300 out of the near $500 that he lost. Nor did anyone call him right away to follow through on the claims at first. Last week, Wells Fargo took the money back, claiming that they did not believe his claim, so he was overdrawn again and charged $66 in overdraft fees. We deposited together almost $800 into this account to cover the $212 that was overdrawn. Today he has only $15 in his account, and we have no idea where the other $500 or so went. Everything has cleared and they took now almost $1000 from us, all because he was a victim of fraud. He ended up losing more than what was stolen because of this bank! He is taking his business to my bank, Bank of America, who handle fraud cases much better in my opinion. I was also a victim of fraud, but they credited my money back right away. I want to know where our $500 went. Someone needs to fix this bank's problems or close it, because they are ripping people off in overdraft fees and not helping anyone with fraud! We have lost so much because of this. We were saving for an apartment. It's like he is working for a living to pay Wells Fargo, and it's ridiculous. I have been so stressed out I have been having health problems including high blood pressure. We were supposed to move soon into a new place, and now we can't all because of this. I am so angry. Wells Fargo does not care- all they do is steal money. They are the reason we are now almost broke. I wish there was a way to fix this.

Panorama City, California

This report was posted on Ripoff Report on 09/23/2005 04:49 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Out Of The Frying Pan and Into The Fire

AUTHOR: Cory - (U.S.A.)

POSTED: Saturday, September 24, 2005

Judging by the number of posts on this and other sites, all I can say is that by going from WF to BoA you are jumping from the frying pan into the fire. I wouldn't do it. If you think WF is bad just wait until you have some problems with BoA. On this site, just run a search on BoA.

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