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Report: #549014

Complaint Review: Wells Fargo Bank - San Francisco, California

  • Submitted:
  • Updated:
  • Reported By: Drake8595 — Moscow Idaho United States of America
  • Author Not Confirmed What's this?
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  • Wells Fargo Bank 420 Montgomery Street, San Francisco,, California United States of America

Wells Fargo Bank Paul V. Tapia, Debit Card Operations & ATM Fraud Claims. 1-800-548-9554 Wells Fargo supports On-line Fraud by helping white collar criminals steal money from its customers. Internet, California

*Consumer Comment: Clarification regarding 1-800-548-9554 ,Wells Fargo Bank Fraud Department

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I was tricked into giving my cc number to some on-line con artists.  Once they got my cc number they proceeded to quicly empty my bank account of its funds.  I thought that Wells Fargo would stand behind its customers and back charge the crooks.  Little did I know that Wells Fargo was in on the scam as well.  I believe they must be getting funds from these on-line crooks under the table.  Why else would they help steal from their own customers.  I had to close my account to get the stealing to stop.  I am out a great deal of money from this underhanded stealing.  I bet I am not the only one being stolen from.  I hope to join a class action law suit to bring the crooks to justice.  Be ware of this company.  Its just not honest.

This report was posted on Ripoff Report on 01/03/2010 03:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-bank/san-francisco-california-94104/wells-fargo-bank-paul-v-tapia-debit-card-operations-atm-fraud-claims-1-800-548-9554-549014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Clarification regarding 1-800-548-9554 ,Wells Fargo Bank Fraud Department

AUTHOR: NerdGirl - (United States)

POSTED: Friday, July 13, 2018

I had my card used twice in the same week for unauthorized charges.  One was an instance of real fraud, and the other was an instance of a company erroneously charging my account for services I did not receive.  After I filed a claim with Wells Fargo, they called me back from this number to discuss my fraudulent charges.  In the end, I finalized a fraud report for the first charge and they reversed the other charge.  It was exactly what I needed done.  To be honest, I wasn't expecting the second charge to be reversed...I will gonna take one for the team on that one.  But Wells Fargo came through and took care of everything for me.  As a matter of fact, this is the second time I have gotten a call from this number in the last couple of years because of fraudulent charges on my card, which they also took care of at that time as well.  I never had to give out card or account information or any other PII to settle these claims.  They called me with all the information.

I would not go as far as to say that this report presented before me is an untruth.  However, I do feel confident in saying that if his experience is accurate, the situation that was experienced by this individual is likely one by an employee versus the bank.  Unless we are talking millions of dollars, I can't see a financial institution such as a bank, collectively taking part in stealing our little nickels.  They'd have nothing to gain and it wouldn't even be worth it.  But that's just MY opinion...

Again, I've had experiences with Wells Fargo directly related to this number and they were consistent.  This is a legit telephone number.

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