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Report: #54871

Complaint Review: Wells Fargo Bank - Seattle Washington

  • Submitted:
  • Updated:
  • Reported By: Seattle Washington
  • Wells Fargo Bank www.wellsfargo.com Seattle, Washington U.S.A.
  • Phone:
  • Web:
  • Category: Banks

Wells Fargo Bank will not close account for my deceased partner, and is now charging service fees which will overdraw the account Seattle Washington

*Consumer Suggestion: power of attorney

*Consumer Suggestion: Payable On Death

*REBUTTAL Owner of company: Contractor Rip Off

*REBUTTAL Owner of company: Bank of America

*REBUTTAL Owner of company: Bank of America

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I had a domestic partner for thirteen years. He passed away in January. We had a lawyer draw up Powers of Attorney and Executorship papers in the event that something should happen to either one of us. Upon my partners death, I went in with my Certified copy of the will and Executorship papers, a certified copy of the death certificate and asked them to close the account. They refused stating it was against their policy.

They also refused to remove my name from the account as power of attorney. Power of attorney's are only valid while the person you hold it upon is alive. Despite the proper documentation, they refused to close the account. They are now charging a service fee each month on the account. Next month this will overdraw the account. Although there has been no activity and the balance is minimal, they would rather rip off a dead person and his grieving partner that close an account with a balance of less than five dollars. Don't use Wells Fargo.

Michael
Seattle, Washington
U.S.A.

This report was posted on Ripoff Report on 04/28/2003 09:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-bank/seattle-washington-98102/wells-fargo-bank-will-not-close-account-for-my-deceased-partner-and-is-now-charging-servi-54871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
3Employee/Owner

#5 Consumer Suggestion

power of attorney

AUTHOR: Larry - (U.S.A.)

POSTED: Thursday, September 29, 2005
Michael,

If this is your late partner's account and you are only named as power-of-attorney you personally should have no legal liability for fees or charges incurred.

Therefore, withdraw every last cent now and let the account go negative as they continue to charge fees. In AZ, Wells Fargo charges $33 per day in overdraft charges and they send out a notice each day. Send the notices back unopened with a notation that the addressee is deceased. Sooner or later they will take the hint and close the account.

You might also take a look at the most recent statement as there should be an address listed for correspondence regarding the account. Send them a short letter requesting that the account be closed and all the documentation. Your request to close the account should eventually make it to someone who knows how to handle it, which your local branch manager seems unable to do.
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#4 Consumer Suggestion

Payable On Death

AUTHOR: Mike - (U.S.A.)

POSTED: Thursday, September 29, 2005
Somehow a bunch of unrelated reports got in here. Back to the first one.

Bank accounts generally have a provision for the account holder to designate someone to get the money in case they die. Everyone who has a bank account in their name only should register a spouse, partner, family member, etc. as Payable On Death. (Make sure it is someone you trust not to arrange a premature death...) Then it is a simple matter for that person to present the death certificate, withdraw any money, and close the account.

This doesn't obligate the person to repay anything if the account is overdrawn. My suggestion to the original poster would be to send a formal notice in writing that you are no longer in any way responsible for this account and let it go, eventually the bank will figure out that he really is dead and they're not going to get any money.
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#3 REBUTTAL Owner of company

Contractor Rip Off

AUTHOR: Michelle - (U.S.A.)

POSTED: Thursday, September 29, 2005
An elderly Aunt in Sun Lakes, AZ was charged the exact same amount of $6700.00 by two contractors - Jim and John Austin -- for work that they never completed.

We have no record of a quote, sales contract or invoice from either of these people.

They have revoked Contractors Licenses and Bonds are revoked also. (This was all found out by the Conservator after the elderly Aunt went into the hospital.)

The addresses that we did find for one of the contractors is a Postal Box at a UPS store in the next town.

What can we do to get the work completed, contact these people or report them for unethical practices to an elderly person?
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#2 REBUTTAL Owner of company

Bank of America

AUTHOR: Michelle - (U.S.A.)

POSTED: Thursday, September 29, 2005
We found out that a former employee of Bank of America that tried to embesel monies from an Aunt with Dimensia is now working at another bank (US Bank) in the same town in Arizona.

Is there anything we can do about "Attempted Embesellment" of funds? The Bank of America does not seem to want to do anything other than firing the young man for "Unethical Practices" and they are aware of the fact that this person is working at a competitor's branch down the road.
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#1 REBUTTAL Owner of company

Bank of America

AUTHOR: Michelle - (U.S.A.)

POSTED: Thursday, September 29, 2005
We found out that a former of Bank of America that tried to embesel monies from an Aunt with Dimensia is now working at another bank (US Bank) in the same town in Arizona.

Is there anything we can do about "Attempted Embesellment" of funds? The Bank of America does not seem to want to do anything other than firing the young man for "Unethical Practices" and they are aware of the fact that this person is working at a competitor's branch down the road.
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