Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #464749

Complaint Review: Wells Fargo Mortgage - Des Moines Iowa

  • Submitted:
  • Updated:
  • Reported By: Omaha Nebraska
  • Author Confirmed What's this?
  • Why?
  • Wells Fargo Mortgage https://www.wellsfargo.com/jump/mortgage/assist Des Moines, Iowa U.S.A.
  • Phone: 800-678-7986
  • Web:
  • Category: Banks

Wells Fargo Mortgage Wells Fargo not being ethical with modification request using excuses to postpone while I get further in debt Des Moines Iowa

*Consumer Comment: Carol, Don't forget to 'Google' this- THE OBAMA DECEPTION, and watch it on the web!

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I am experiencing exactly the same situation as others. I applied for my modification over 5 months ago. They keep telling me to send updated financial worksheets and then after I've faxed it within 12 hours of their request, they claim they never got it and deny my request for lack of information - or saying I'm not responsive. They tell me to call every week to let them know I'm still interested. It's been assigned twice to different negotiators who then never follow through. I even spoke with a sympathetic supervisor who said he would have my request escalated because they've made so many mistakes and lost my information; and yet 2 weeks later I am yet to hear from a negotiator. I am recovering from breast cancer with huge medical bills which I've explained over and over and desperately need to get this resolved. I was current with my mortgage when I applied and am now almost 2 mos behind because I believed them when they said the process should only take a month or so. I am further and further in debt and horrible depressed and yet each time I call to remind them I'm still waiting; they just tell me to be patient.

I am shocked at how unprofessional they are and now realize they don't care to have me keep my home. This is just unconsionable and if anyone is interested having a class action suit or any other kind of public statement to the media - count me in.

Carol
Omaha, Nebraska
U.S.A.

This report was posted on Ripoff Report on 06/24/2009 09:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-mortgage/des-moines-iowa-50306/wells-fargo-mortgage-wells-fargo-not-being-ethical-with-modification-request-using-excuses-464749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

Carol, Don't forget to 'Google' this- THE OBAMA DECEPTION, and watch it on the web!

AUTHOR: Karl - (U.S.A.)

POSTED: Thursday, June 25, 2009

And then 'Google' & watch the following on the web-

INSIDE THE MELTDOWN

AMERICA: FREEDOM TO FASCISM

9/11 PRESS FOR TRUTH

Thank you.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now