Complaint Review: WEN by Chaz Dean - Des Moines Iowa
- WEN by Chaz Dean PO Box 360296 Des Moines, Iowa United States of America
- Phone:
- Web: wenhaircare.com
- Category: Credit Card Fraud
WEN by Chaz Dean RIP OFF COMPANY - DO NOT ORDER ANY OF THEIR PRODUCTS - THEY WILL GET YOU!! Des Moines Iowa
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I'm not sure where to begin.... I ordered WEN 30 day supply on line. $29.95 for 30 day supply with free shipping! sounds good.... I decided to try the product. I received it a few days after I ordered it on-line. The product is basically a heavy conditioner... you can get the same from CVS! It feels like you have mayo on your hair!!! NASTY! so I decided not to use it again!
2 weeks later, I see another charge from WEN of my credit card for $39.95. SO i called them and said why did you charge my CC again? they said you never cancelled your account and we have auto-ship and we have already shipped out the product to you... I said I dont want it!!! So they cancelled my account and said we can not refund you the money until we get the shipment back. ANNOYING!!! so I returned the products to them 2 weeks ago.... I called yesterday to see the status, they said they cant tell if I shipped the products back to them for another 3-4 weeks and my card will be charged again on the 22nd of this month.
NOW im IRATE!!! what do you mean??? I cancelled my account!!!! The agent told me that they cant tell I shipped it back for another month and there is nothing that that they can do!!!!!
RIP OFF COMPANY!!!!!!!!!!! DO YOURSELF A FAVOR AND DO NOT ORDER!!!!!!!!!! STAY AWAY!!!!!!!!!
now I have to change my CC and do a charge back!!!! Thanks CHAZ DEAN!!!!! KARMA will come back to haunt you!!! if this is now you make money; I feel bad for you!!!!1
This report was posted on Ripoff Report on 05/10/2012 10:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wen-by-chaz-dean/des-moines-iowa-50336-0296/wen-by-chaz-dean-rip-off-company-do-not-order-any-of-their-products-they-will-get-you-880793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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