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Report: #1427872

Complaint Review: Western Dental - Hawthorne California

  • Submitted:
  • Updated:
  • Reported By: Carina — Hawthorne California United States
  • Author Not Confirmed What's this?
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  • Western Dental 14248 Hawthorne Blvd Hawthorne, California United States

Western Dental Western Dental & Orthodontics Overcharged me for something a year later Hawthorne California

*Author of original report: Western Dental resolved the problem with me

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Please avoid going there at all costs! It's a complete rip-off place.

So, I had a deep cleaning and done back in March 2017. I don't have dental insurance, so I paid the huge amount in full right after at their office. Yesterday (Feb. 6th 2018) I received a letter from them, saying I still owe $165.50. Thinking this is surely a mistake I called them today. They said that I still owe them for the toothbrush and the toothpaste they gave me that time. I DID receive those items, however, they told me this is part of the treatment. I would've NEVER agreed to buy a $165 electrical toothbrush! Furthermore, why didn't they charge me for this the same day they gave it to me and I paid for the treatment!? Now, almost a year later, they want to get paid for it!? OR the two other times I went back to take care of some filling!? Why charge me NOW!? When I told her, it's ridiculous to even charge that much for two simple items, she gave me a discount and I ended up paying $145.

I'm beyond furious!! I will never ever go back there and I will tell everyone I know to avoid Western Dental. Their reputation isn't the best to begin with - now I know why!

This report was posted on Ripoff Report on 02/07/2018 03:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/western-dental/hawthorne-california-90250/western-dental-western-dental-orthodontics-overcharged-me-for-something-a-year-later-ha-1427872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Western Dental resolved the problem with me

AUTHOR: Carina - (United States)

POSTED: Wednesday, February 07, 2018

Western Dental got in touch with me a day later and solved it with me, saying I don't owe them this money. I'm actually really happy that someone listens to concerns of their costumers. :)

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