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Report: #965023

Complaint Review: Western Union - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: RipoffReport7103 — California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Western Union Internet United States of America

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What an awful experience I've just had trying to send funds from the U.S. to Canada.  It was not sufficient for me to get cash from the bank, fill out forms, provide identification, and pay a $111 fee (to send $1,200 U.S).  I needed to also return a phone call to Western Union, wait a half hour, then identify the transaction number, my driver license number, and the recipient's name.  Then, incredibly, I had to identify HOW the recipient would SPEND ALL the funds, HOW I am SURE of the recipient's IDENTITY, HOW we COMMUNICATE, and ABOUT WHAT we communicate that NO ONE ELSE WOULD KNOW (a secret handshake?)!  Neither the original WU agent (MJ, #242) nor manager (Marie) could clearly speak American English, yet both were intrusive and argumentative to the point of being obnoxious.  I will never use Western Union again. 



This report was posted on Ripoff Report on 11/05/2012 02:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/western-union/internet/western-union-western-union-awful-never-again-internet-965023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

there is a reason bobby from irvine rebutts

AUTHOR: The Outlaw Josey Wales - (United States of America)

POSTED: Wednesday, November 07, 2012

 he refuses to complete the 12 steps rebutt program, as long as he is in denial, there is no hope.

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#1 Consumer Comment

There is a Reason...

AUTHOR: Robert - (U.S.A.)

POSTED: Monday, November 05, 2012
It was not sufficient for me to get cash from the bank, fill out forms, provide identification, and pay a $111 fee (to send $1,200 U.S)
- Nope it isn't enough...because they are not concerned that your money isn't good, they want to make sure that you are not being a victim to a scam.

Unfortunately a lot of people who send money through Western Union are..well to put it nicely, "a few cards short of a full deck".  So they are excellent victims to various scams that have people send money through Western Union(and other untraceable methods).

So while you felt you were being grilled,  this is actually a good thing that they seem to be trying to combat this fraud at least at some level.  If you really want anyone to blame...blame the scammers who made this possible.
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