Complaint Review: Western Union - Nationwide
- Western Union Headquarters In Colorado Nationwide U.S.A.
- Phone:
- Web:
- Category: Consumer Services
Western Union stole 382.00 from me via money order Raleigh North Carolina
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I purchased a western union money order on 07/03/08 in the amount of $382.00. Turns out the money order was null & void and returned to my rental office from the BB&T bank for non payment. I was given only a photo copy as the bank could not give me the original MO.
A rep at BB&T called western union with me to confirm the issue and a resolution. I was told to send in the original reciept with my conact info, etc. I called western union to get a status on my refund and was told that they had mailed me a photocopy to show that it had been cashed. I explained what had transpired prior to sending in for a refund and was then told that there was a system problem and that it had not actually been cashed, but appears so in the system. I was told that it would be investigated and that I would recieved my refund.
I later called back to confirm the status and was told again that it was alredy cashed and that a photocopy was sent to me to confirm. Again I explained the situation, but was told that it was cashed.
Speaking to a manager was not an option as I did as on every occassion. They will not let me speak to a manager and either end up hanging up the phone on me.
Western union has stolen from me and refuses to deal with the issue at hand. I want this to be told throughout the world. I no longer use their MO. US postal MO is the way to go from now on.
Tee
Raleigh, North Carolina
U.S.A.
This report was posted on Ripoff Report on 08/18/2008 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/western-union/nationwide/western-union-stole-38200-from-me-via-money-order-raleigh-north-carolina-364211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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