Wholesale Factory Selling Fake Life Proof covers internet

Purchased a Life Proof case for my iPhone 4S, it does not fit properly, and tab on the side to mute sound does not work.  The case causes the sound to be distorted and it partially covers the camera.  I have send three emails to Whole Sale Factory requesting a RMA number so I can return this item.  Have not received any replies. Luckily I purchased this with a Credit Card so I contacted my credit card company to dispute the charge, provided them the information and they are returning my money. Have never had to do this before with any company. Wish I had done some checking on this company before I purchased anything.  It was a good lesson, if the price is too good to be true, it probably is a scam.  Hope someone reads this before they buy them Wholesale Factory to save yourself the frustration I have had with them.  Someone needs to shut this company down for selling knock off items.