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Report: #1383651

Complaint Review: Wyndham Vacation Resorts - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Om — Chicago Illinois U.S.A.
  • Author Confirmed What's this?
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  • Wyndham Vacation Resorts Nationwide USA

Wyndham Vacation Resorts Wyndham Consumer FinanceClub Wyndham DiscoveryMy CLUB WYNDHAMWyndham Worldwide Wyndham Vacation Resorts Fraud Las Vegas Nationwide

*Author of original report: Problem resolved

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I was assured by Wyndham Vacation Resorts representative, Mr. Tom Williams, (C.F.I.C.) at  telephone 970-342-1834, that I had a full ten business days in which to cancel this agreement [that there is no indication whatsoever of a time period for cancellation]. I provided a fax copy of written agreement to cancel the contract in eight days of signing. 

Wyndham Vacation Resorts have refused to issue me a refund for the monies they received and continue to receive via auto-pay agreement which I did not agree to.  They also refused to honor the cancellation request on the grounds that they indicated was beyond a five day cancellation period.

I was assured that my credit card would not be used for transaction and was presented only for identification purposes.  After contacting their finance department, I submitted a request for discontinuing charging my credit card which was refused.  Finance department also refused to issue me a refund for amounts taken by this method. Claim is under investigation by Bank of America.

I was promised a vacation package which included the costs for three nights at LINQ Hotel and was assured that no additional or hidden charges would be added.  I was charged an additional $128.00 for "resort fees" and taxes.  LINQ Hotel is not a resort as indicated in their letterhead and printed material.  Sales person for the package also assured me that this was not a resort and no charges extra charges would be assessed me.

I was told that "Wyndham" would resolve this extra charge but have not done so.  Charges ($128.00) is under investigation by Bank of America. "Wyndham has made no effort in resolving this mis-representation.

Notification of my intent to file lawsuit in these matters has already been sent to Wyndham."   I have contacted PayPal Credit to cancel the financing of the agreement in the amount of $449.00 which they would not do indicating that "Wyndham" must cancel the contract in order for them to issue me a refund and cancel this trransaction based on my claims that it is fraudulent.

As an incentive to purchase the vacation package I was assured that the hotel was children friendly and later found out that the only amenity I planned to use was the pool and my grandchildren were not allowed to use this facility. 

I have suffered from fraudulent misrepresentation in the above indicated actions and having relied on incorrect information believe that "Wyndham" knowingly committed acts that should legally cause the contract to be considered "null and void" under the law.

I am a seventy year old semi-retired disabled citizen who is depending on my current income to provide me with living and investment in a personal business venture.  The continued costs jeapordizes my financial ability to properly function during the period of time for the contract finance time period.

This report was posted on Ripoff Report on 07/06/2017 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wyndham-vacation-resorts/nationwide/wyndham-vacation-resorts-wyndham-consumer-financeclub-wyndham-discoverymy-club-wyndhamwyn-1383651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Problem resolved

AUTHOR: - ()

POSTED: Monday, August 07, 2017

Since the time that the report was filed, Wyndham has refunded me the amounts they erroneous took from two accounts.  Although the threat and notification of pending lawsuit may have been a factor, I am satisfied that they have complied with fairness.  Thanks "Ripoff Reports for your contribution to the followup actions.  Om

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