Complaint Review: X sport fitness - Elmhurst Illinois
X sport fitness Xsport fitness personal trainer rip off Elmhurst Illinois
A few months ago I went to xsport fitness to get a year membership & I did my payment I full. With that they told me that since I was a brand new member to the gym they would give me a free personal trainer session. I went the next day to get started, they knew I was there to tone up my body not really to loose weight.
I did my session with the personal trainer Robert at Elmhurst, It was very intense & I was throwing up so I told him to stop for the day. He then continued to talk about if I wanted the personal trainer & I told him no because I have a very heavy job that requires me to lift & be on my feet all day plus nursing school ontop of that. i have been to the hospital these past few years because my back is not able to take that much training. So then he mentioned that if I wanted to tone up and see results that I should atleast signed up for 4 training session for $135 because that was the special going on.
I had gone to the washroom again cus I felt sick & told him I would think about it because I wasn't feeling good that day & had to check if I would be able to afford it. He then said that if I atleast wanted to get the paperwork ready so If I wanted it to go in or give him a call & tell him! I said yes to getting the paperwork started, but little did I know it was a contract he had me signed.
I tried to contact xsport & they will always put me on hold & or tell me he was busy with a training session when I saw that xsport had taken money from my bank account! I then went in & asked him why he did that & all he said was he was sorry miscommunication. I never have him the okay to process that contract! When I last saw him I told him I would personally go in and let him know if I wanted the 4 training sessions or not. He then gave me the card to call & cancel.
I then sent out a letter from my doctor & so I called again letting them know I wanted to cancel they said they couldn't do that, they could only freeze my accounts this is a fraud, first off he didnt process a contract for 4 training session but for 12!! He changed the paperwork & I never got a copy of my contract either! As a nursing student I wouldn't ever agree to 12 training session due to the fact that I don't have the time or money for it! Im in a very difficult position because they have about 600 dollars, they have my account frozen & I havent been to contact them! They have my doctors notes & they still can't cancel my training sessions!
This report was posted on Ripoff Report on 02/02/2015 12:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/x-sport-fitness/elmhurst-illinois-60126/x-sport-fitness-xsport-fitness-personal-trainer-rip-off-elmhurst-illinois-1206126. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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