Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #727416

Complaint Review: Xcel Energy - Denver Colorado

  • Submitted:
  • Updated:
  • Reported By: joeslock — dillon Colorado United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Xcel Energy PO BOX 840 Denver, Colorado United States of America

Xcel Energy Is trying to make me pay for their mistake Denver, Colorado

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

The meter at my residence went out and xcel energy failed to catch it even after we reported our bill being less than what it normally is. When they finally figured out the meter was bad, they replaced it and sent us a HUGE bill! After more than 10 conversations with xcel and three with PUC. Only in circles am I led by this huge company. I have been told at least
5 different stories about when they think the meter went out and I just wanted the facts. They also could not tell me if it was the gas meter or the electric meter. Now this has escalated into them threatening me because they can't come up with proper un-coded documentation. They are scheduled to turn off my power on 5/09/11. I am otherwise current with
my bill. The discrepancy is in the bill regarding their equipment failure. Now at this point they are BULLYING me by telling me they are going to turn off power and I will have to pay a fee in order for them not to turn it off at this point. And a bigger fee to re-connect. We offered to pay them $730 dollars which was a figure I averaged by researching 3 years worth of bills. They declined and told me that "I was lucky that I wasn't being charged back a whole year. HELP! what should I do?

This report was posted on Ripoff Report on 05/09/2011 05:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xcel-energy/denver-colorado-80201/xcel-energy-is-trying-to-make-me-pay-for-their-mistake-denver-colorado-727416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now