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Ripoff Report | Xenonpro Review - Mount-Royal PQ H4P1M7, Canada
Report: #1474260

Complaint Review: Xenonpro - Mount-Royal PQ H4P1M7 Canada

  • Submitted:
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  • Reported By: Harold — Algodones New Mexico United States
  • Author Confirmed What's this?
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  • Xenonpro 5770 Ferrier St Mount-Royal PQ H4P1M7, Canada Canada

Xenonpro Refused to own up to their mistake Mount-Royal PQ H4P1M7 Canada

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I have a 2017 Jeep Cherokee and ordered LED lights from Xeonpro. I entered the vehicle fitment information and placed order. The site specified to also purchase anti-flicker harness, my vehicle was listed as a possibility of needing harness. Once i received the lights they would not plug and play as the site said they would.

I called only to be told i had to chat with rep, he asked for pictures that I sent. The rep told me I had HID factory lights and the LED 's wouldnt work. I told the rep that the vehicle fitment didn't specify that HID lights couldn't be replaced, only halogen lights can. I told him that if I knew that I would not of bought them.

He blamed me for the process and even went as far as telling me that I wasn't owning up to my mistake and that's why I was going to be charged a re-stocking fee of 20%. The lights were 123.00, plus Fedex charges are 90.00 to return their mistake along with the re-stocking fee. Are you kidding me.

This report was posted on Ripoff Report on 02/25/2019 04:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xenonpro/mount-royal-pq-h4p1m7-canada/xenonpro-refused-to-own-up-to-their-mistake-mount-royal-pq-h4p1m7-canada-1474260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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