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Report: #474341

Complaint Review: XM Labs - Hollywood Florida

  • Submitted:
  • Updated:
  • Reported By: Bridgeport Connecticut
  • Author Confirmed What's this?
  • Why?
  • XM Labs 3609 North 29th Avenue Hollywood, Florida U.S.A.

XM Labs Scam Hollywood Florida

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I signed up for the free trial and paid $4.95 for the shipping and handling. I read through the fine print but did not interpret that I was obligating myself to anything else but promising to try this product. When I received the sample, I immediately told a friend it and was shocked into reality. She told me that this was a scam, she knew someone else who had fallen prey and that I should google XM labs and read all the negative reports. I decided not to use the product since I was now doubtful that it was all that it was advertized to be, since the company did not have a good reputation, it may even be harmful to my health.

The very next day I received a second shock when my bank account was debited in the amount of $139.95. I immediately called my bank and reported a nonauthorized transaction, and they promised to investigate and temporarily refunded my money pending the outcome of the investigation.

About a week later I received two bottles of the product. Since then I have been calling and trying to return them. I either got hung up on (6 times)put on hold (10 times), directed to a mailbox that was full (3 times). Once I spoke to a live person who took my name and number and promised to call me back.No such luck.

My problem is that my bank will decide that this was a legitimate transaction after all since I did receive the product and rescind the refund.

Jenny
Bridgeport, Connecticut
U.S.A.

This report was posted on Ripoff Report on 07/28/2009 05:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xm-labs/hollywood-florida-33020/xm-labs-scam-hollywood-florida-474341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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