xtoysboutique xtoysboutique.com, Universal Passion, LLC. refuses to respond to emails or phone calls Orlando Florida

Every year, we order from this company for a huge non-profit naughty bingo. They have been great about getting back to us previous years, until this year. I had called before i placed an order and was promised a discount since we order a few hundred dollars of products. After i placed the order, no responses at all. But they were able to fill our order ASAP and send it to us. They usually added door prizes also. I get if they cant donate or help in any way, BUT TELL US. DONT TELL US YES AND THEN IGNORE US. It makes it 10x worse.