Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1184692

Complaint Review: Yellow Pages Online Services - Irving Texas

  • Submitted:
  • Updated:
  • Reported By: timothy — Rancho Cordova California
  • Author Confirmed What's this?
  • Why?
  • Yellow Pages Online Services P.O. Box 630445 Irving, Texas USA

Yellow Pages Online Services ypidea.com, Deceptive Mailing, Bait and Switch Irving Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been a victim of a deceptive Mailing from a company called " Yellow Pages Online services". I received a mailing on July 21 2014 from this company to verify address of business. Three weeks later, I received a bill for online services for the amount of 369.00. After review of the posed invoice, I called the customer service number to try to resolve this unfortunate issue. They said that I agreed to the terms of use. I said I don't have or never read any terms of use for the business address I verified. I asked to speak to a supervisor and shortly was connected to a person named Louis. When I told him of the mistake they made, and all I gave them was verification of my address, and no services was wanted or agreed to. He yelled at me stating "it was to bad you didn't read it, it isn't our fault" I asked if I could meet him on the charges pro rate it for one month. He said "Why would I do that." At that point I got very irate, and angry. I said I believe this was a scam and i'm reporting him.  I quickly rebutted his argument where as he then hung up on me.

I have done my research and found this same company has a Injunction from this practice in Texas. Is being investigated By the Oregon AG office. Has a "F' Grade with the BBB with over 300 reports. among other other things.

 I am now in talks with attorneys in Texas and Washington D.C. on this matter. I am filing grievances and reports with governing body's of consumer protections for the state and local jurisdictions.

I currently am collecting documentation and will have it provided to this report after with legal consul.

This report was posted on Ripoff Report on 10/24/2014 09:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/yellow-pages-online-services/irving-texas/yellow-pages-online-services-ypideacom-deceptive-mailing-bait-and-switch-irving-texas-1184692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now