Report: #1295613

Complaint Review: Yodle - Internet

  • Submitted:
  • Updated:
  • Reported By: ANDREA — MIAMI Florida USA
  • Author Confirmed What's this?
  • Why?
  • Yodle Internet USA


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I signed up with Yodle  2 weeks ago. They can't seem to get my website right. It looks infantile.  The time I've spent correcting their mistakes I could have spent building my website.


1. The sales person said I could use my web address, which is untrue. They gave me a web address that did not state in any way what my services are. They finally got me a web address that makes sense but it's certainly not my company's name.


2. A manager seemed to understand bookkeeping services is not the same as tax preparation but their web writer/ developer told me I must have tax preparation listed as a service since that's my segment.


3. I get a call from someone that tells me they actually have a bookkeeping segment and they'll make changes accordingly.


4. I sent a document with the content I'd like to see on my website. They did a copy and paste to the web leaving their default text in it. Pages look repetitive and infantile. Fonts are different in every page.


5. I specifically was asked if I wanted my address to be public. I told them not, since I'm yet working from home. In every search I did my home address is fully disclosed on the internet.


6. When I use keywords to search for my services, I cannot see my website in the first 6 pages of search results.


7. When I search by company name I can see my company as a tax preparation service on the search results.


8. Customer Service is quick to apologize and be understanding but unprofessional when executing services.




This report was posted on Ripoff Report on 03/24/2016 07:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/yodle/internet/yodle-unprofessional-miami-internet-1295613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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