Youthful Radiance I ordered the free trial sample and paid the shipping and handling. Within 3 weeks my account was charged 3 payments totaling $266.57 Alpharetta Georgia

I ordered the skin cream from Youthful Radiance on 1/31/2018.  It was advertised as a free trail sample by paying the shipping and handling cost.  I received the package within a week.  I noticed that my account had been charged 3 payments in the amounts of $89.18 (2/19) $88.63 (3/2) and $89.18 (3/4).  I contacted the number on my account and found out it was from the free sample I ordered. 

The customer service rep told me that by ordering the free sample I signed up for their skin care program.  I told him nowhere in the promotion did I read that I was signing up for this program. The customer service rep informed me that the charges was for 3 shipments that was shipped to my home.  I informed him that I have not received any other shipments other than the freee sample. 

He put me on hold and return to tell me that the shipments were in process.  I told him I did not want their product and I wanted the funds returned to my account.  The Rep informed me that he could only give me 35% of what I had paid back.  I asked why I had to pay for a product I had not received.  He said it was their policy.  I told him, if I received the products he claim was in process to be shipped to my house,  could I return for a full refund. 

He said that is not their policy and that the only thing that they could do is refund 35% of the $266.57 that I feel that they stole from my account.  This is an account that I don't keep a lot of funds in so add the bank fees of $100.00 to that amount.  The rep hung up on me as I wa trying to resolve this issue.  I'm very upset and want people to know what they are setting themself up for when ordering this product.  THIS IS A SCAM.  DO NOT ORDER THIS PRODUCT.  THEY WILL RIP YOU OFF.