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Report: #1164610

Complaint Review: Ypedia.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Hilliard Vapor Lounge — Hilliard Ohio
  • Author Not Confirmed What's this?
  • Why?
  • Ypedia.com Internet USA

Ypedia.com Deceptive Business Practices Irving Texas Internet

*Author of original report: They Fixed It . . .

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As a new business owner, I receive multiple pieces of mail asking me to verify my listings for the various websites that aggregate informatin such as Google, Yellowpages.com, etc.. 

I received a piece of mail from a company that used the Yellow Pages Logo and referred to themselves as Yellow Pages Online Services asking me to "Verify" my listing and stating that "This Is Not A Bill" in very large font on the front of the statment.  I filled out the form and sent it in

A couple of weeks later, I receive an invoice from the company in the amount of $329.  I called the 800# to ask why I was receiving the bill and I learned that this company is NOT Yellowpages.com as they have led me to believe and that what I had filled out had given them permission to charge me $329 for six months of a listing on an UNKNOWN website called Ypedia.com.  I asked them to remove the charges as I did not want this service and they have refused.  I asked to speak to a supervisor twice and was simply transferred into a voicemail and have not recieved a call back. 

If you ever get a statement from "Yellow Pages Online Services" asking you to verify your business listing, DO NOT send it back in!!

This report was posted on Ripoff Report on 07/24/2014 07:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ypediacom/internet/ypediacom-deceptive-business-practices-irving-texas-internet-1164610. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

They Fixed It . . .

AUTHOR: Hilliard Vapor Lounge - ()

POSTED: Thursday, July 24, 2014

So a few hours after posting on Ripoff Report, I received a call from a very nice gentleman named Jose Garza, who offered to cancel my account and zero out the $329 charge.  Thank you, Mr. Garza . . . and THANK YOU Ripoff Report for allowing consumers and businesses a VERY LOUD VOICE when they need it.

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