Complaint Review: Ziggymart - Internet
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- Ziggymart www.smokeshack.com Internet U.S.A.
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- Category: Smoke Shops
Ziggymart Not received order after over 10 weeks!! RUTLAND Internet
*Author of original report: Money back through bank
*Author of original report: 5 month update
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I made an order on the 27th Feb 07 for some RYO tobacco. My card was charged promptly and I waited for the package to come through.
On the 14th March I decided to send an email asking if the order was sent as the Order status on the site still was "New Order". I got a quick response stating that the product just came back in stock and that my order was going to be shipped within the next 48hours. And so I waited.
On the 9th April I sent another email asking for shipping confirmation on the order as I had yet to receive anything through the post. Never got an answer.
On the 22nd April I sent yet another email asking again for confirmation and stating that my "patience was starting to run rather thin". No answer.
So here I am just over 50 dollars (worth about 28 back in February) worst off with still no news or sight of my order. It's been well over 10 weeks now and I'm done being patient.
Needless to say that I am no impressed by this retailer.
Eddy
London
United Kingdom
This report was posted on Ripoff Report on 05/04/2008 01:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ziggymart/internet/ziggymart-not-received-order-after-over-10-weeks-rutland-internet-330465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Money back through bank
AUTHOR: Eddy - (United Kingdom)
SUBMITTED: Monday, December 29, 2008
After so many months I finally got my money back under the Debit Card Guarantee through my bank. Good thing too otherwise I would have never seen my money ever again. As for Ziggymart there has been absolutely and utterly no communication from them during all that period.
My advice: avoid like the plague!
#1 Author of original report
5 month update
AUTHOR: Eddy - (United Kingdom)
SUBMITTED: Friday, July 25, 2008
Well, it's been 5 months now and still nothing. I've sent an email a few weeks ago asking for a refund but went unanswered as usual.
It's been a complete rip-off. No communication, no merchandise, no refund.
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