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Report: #375109

Complaint Review: Ziggymart - Rutland Massachusetts

  • Submitted:
  • Updated:
  • Reported By: Las Cruces New Mexico
  • Author Confirmed What's this?
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  • Ziggymart P.O. Box 729 Rutland, Massachusetts U.S.A.

Ziggymart Lies and Deceit: or the Tale of Blowing Smoke Rutland Massachusetts

*REBUTTAL Owner of company: Customer was told of backorder and notified of delay. Ordered Chargeback anyways!

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I was assured that the product was "leaving here" in 4-5 days. After waiting over two months, and sending numerous emails about the status of the order, I asked that the order be canceled. I received no response. I tried to phone Mr. Peetree a number of times but no one answered the phone. I finally took it up with the card company, and they handily refunded my order. Received the order last week (9/15), four months after ordering and two months after requesting the order be canceled. I will never do business with John Peetree or Ziggymart again. I'll roll cigarettes from newspaper if I have to. I highly encourage you to go elsewhere. Pipe and Cigar is more expensive on many things, but they are reliable and honest.

Kelli
Las Cruces, New Mexico
U.S.A.

This report was posted on Ripoff Report on 09/22/2008 03:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ziggymart/rutland-massachusetts-01543/ziggymart-lies-and-deceit-or-the-tale-of-blowing-smoke-rutland-massachusetts-375109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Customer was told of backorder and notified of delay. Ordered Chargeback anyways!

AUTHOR: John - (U.S.A.)

POSTED: Sunday, October 05, 2008

First of all, you spelled my name wrong intentionally to be sarcastic and demeaning. A direct violation of this website's rules.
Secondly, we shipped your "tobacco" ultra thin hemp rolling papers as promised according to our terms and conditions regarding backordered (hard-to-find) and sometimes imported specialty items. Since you charged the order back to your credit card and took the money and now you have the product, it seems that you are the ripoff scammer and not us. I will be looking for your payment in the mail. Good luck in the future. John B. Petrie, Ziggymart.com

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