• Report: #1105949
Complaint Review:

American Home Shield

  • Submitted: Tue, December 10, 2013
  • Updated: Wed, April 09, 2014

  • Reported By: TIred of being Ripped Off — San Diego California
American Home Shield
Memphis, Tennessee USA

American Home Shield/Servicemaster AHS is a scam. Do not buy a policy from AHS! Memphis Tennessee

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Horrendous company. Recently called for a leak in our bathroom sink.  We called first thing Saturday morning.  They told us to call the plumber they assigned within 30 minutes if we didn't hear from them.  We called.  They were closed.  Still had the leak so my husband removed a tube and turned off valves.  Plumber shows up Monday afternoon and says the repair won't be covered because the tube was removed.  Never mind the water damage that is clearly visible.  Never mind that they told us they'd have a plumber Saturday and didn't.  Previous call was for a burner on the stove.  Fails 80% of the time.  We were told it wouldn't be covered until it "failed completely".  Never mind that it leaks gas 80% of the time instead of lighting.  We tried elevating these issues to no avail.  Only when I called to cancel today did they they backtrack...offered to refund service fees, etc.  No thanks.  I canceled the policy and plan on spreading the word far and wide to stay away from American Home Shield or you will be ripped off.  

This report was posted on Ripoff Report on 12/10/2013 03:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-home-shield/memphis-tennessee/american-home-shieldservicemaster-ahs-is-a-scam-do-not-buy-a-policy-from-ahs-memphis-1105949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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