Emporium.com Stole Money Never Delivered and Lied Internet

 I purchased a laptop that the company failed to deliver. I notified the company they failed to deliver the product I ordered and they told me I had to file a claim with UPS. I contacted UPS and they told me the sender has to file the report. I email the company back and they ignore me, yet keep taking money out of my bank account so I had to change account numbers due to fraudulent charges. They then start texting me that my payment is late. I text them back that I am not paying for something I did not receive and they text me saying to call customer service. I text them back saying my attorney advised me all communication with them needed to be in writing since they had already been caught lying and to please reply to my emails and they said they would notate my account. Not that they would fix the issue. That they would notate my account. The next day I get another text saying my account is past due. Again I text them back saying I am not paying for something I did not receive. They refuse to take responsibility for anything. They don't ship what they are supposed to and they lie and tell you that you have to file a UPS claim when your item doesn't arrive as they keep taking money out of your account. All merchants know that SHIPPERS have to file claims with UPS. Recipients cannot so this is their way of pretending to fix the problem. Telling you to file a claim you can't file. Complete frauds. Do not do business with and do NOT give them your bank account info.