HOME DEPOT Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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I ordered a gas range for a rental house from Home Depot online. The third party shipper lost the stove. After being told several times that the... canceled the order. I wasted probably three hours of time dealing with this and asked Home Depot for a store credit to make up for the inconvenience... called Home Depot to let them know I had not received the order, they did nothing, just gave me the phone number of the third party shipper and made me try to deal with them myself....
Updated at: Apr 18 2013 09:38 AM
In 2008, we contracted with Home Depot to install new windows in our home. Upon finishing the installation, many of the windows would not close... Depot have been out to the house, tearing off our siding, and examining the windows. The results, according to Home Depot, is that there is structural... throughout our home, as well as the seen and unseen damage caused by Home Depot, has us extremely concerned. Visiting our home to rip off the existing siding...
Updated at: Jun 17 2013 06:49 PM
Home Depot #1013 1151 W Lugonia Ave Redlands, CA 92374 Rec#10130001887991 To whom it may concern: Racism Exits in 2006 On January 19... , 2005 at 4:30 pm I purchased several items from the Home Depot located at 1151 W Lugonia Ave Redlands, CA 92374 and was accused of stealing and there was... no logical reason for the harrassment. However, it is my duty to forward my complaint to Home Depot Corporate Office, BBB, Chamber of Commerce...
Updated at: Jan 22 2006 02:20 PM
Home Depot in Melbourne, Fl advertised a $20 gift card for the dishwasher I purchased in 2005. When I bought the dishwasher I ask for my gift card... stating I did not qualify for the following reasons all of which were not readable. I wrote the store manager and never received a reply. I will never shop at Home Depot again. Frederick zirconia, North CarolinaU.S.A....
Updated at: Jun 04 2006 11:52 AM
I bought an appliance at Home Depot which came with a rebate of something like $50. This was in April 2006. I sent the rebate with the full receipt... 2006. I didn't get anything from Home Depot until 9/25/06, and the letter said the product purchased did not qualify. Clearly something was wrong. I...
Updated at: Oct 03 2006 10:51 AM
audacity to end both letters with From your friends at Home Depot I shall boycott them for life, and refer everyone I know to elsewhere. Jerry hemet, CaliforniaU.S.A....
Updated at: Feb 18 2005 07:10 PM
My wife and I went to Home Depot in Redding, Ca and purchased/ordered some laminate flooring and underlayment for a new home we'd just purchased... . Several weeks later Home Depot called to notify us our materials had arrived. We went to Home Depot to pick up the laminate flooring and underlayment. I... visible). I told him that wasn't what we'd wanted, and he said I needed to take that up with Home Depot, and that eliminating the raised flooring in the...
Updated at: Feb 10 2013 02:35 PM
1. Failure of Home depot personnel to add plumbing costs to the contract 2. Failure to contact me in a timely manner about these omitted costs 3... . Store personnel saying they could not contact me by phone however, the flooring installers, the plumbers and Home Depot customer service all reached me... Customer care team realized the over sight on the plumbing costs and said it was clearly their responsibility, and Home depot would take care of it. Store...
Updated at: Jul 07 2005 06:10 PM
My Home Depot experience is similar to experiences of customers in almost all the Home Depots across the country. I am not alone. Home Depot hires... they are far superior to Home Depot in making sure that your shopping experience is an excellent one. Home Depot won't learn until people stop... patronizing them. My suggestion is: Boycott Home Depot!! John Concord, CaliforniaU.S.A....
Updated at: Feb 02 2003 09:18 AM
Purchased Trane heater & air conditioner system from Home Depot in Oroville, CA. in 08/10/2007. We have had 5 major failures of system & numerous... . hired by Home Depot to do installatin. Home Depot hires very poor installers that do not have the knowledge or know-how to do a good job. We asked Home... install even though Home Depot requires it from it's installers. SECO was forced to get a permit a year after install. Permit is dated 08/04/2008...
Updated at: Apr 11 2009 07:26 AM
I bought a Toro mower from these people and it was in the shop the first year and every year after, it's a piece of crap. This year it's been in the shop 4 times, and they keep it for 2 weeks or more each time. I called and complained about his mower, they just don't care how much trouble it is - they won't replace it. This will be the 2nd crankshaft on a 4 year old mower...
Updated at: Sep 24 2012 12:51 PM
Home Depot decided to decrease my credit limit from $3,500 to $500. What can you buy at Home Depot for $500? The standard reasons given in the... letter which I got after being in line at Home Depot with my purchases which were over the credit limit. Of course, I have never missed a payment or been... this card for several years but Lowes has the same merchandise. I guess business in down at Home Depot, wonder why? Jam spartanburg, South CarolinaU.S.A....
Updated at: Feb 06 2009 11:08 AM
Bought Glidden Paint in Oct '08 with rebate from Home Depot. I've been told on several occasions that I would receive my rebate of $30, after being...
Updated at: Feb 03 2009 03:48 PM
Home Depot advertised LG appliances on sale. We are doing a kitchen remodel so we purchased a range,dishwasher,refrigerator, and over the stove...
Updated at: Nov 25 2010 03:59 PM
This Home Depot store is where I went to purchase a kitchen appliance package.  Before 'Black Friday', I was told that there was an issue with... was over, the system all of a sudden had items available.This practice is unethical and inappropriate.  I was a dedicated Home Depot shopper until now....
Updated at: Dec 01 2010 06:48 AM
We recently requested a roofing quote from Home Depot. At the time we had a quote from a local contractor and an estimate from our insurance... in case warranty issues arose years down the road. When we asked the representative from Home Depot why there was so much difference in the amount of... to begin work I got a phone call from the representative from Home Depot telling us they would not do the job with anything but the satellite...
Updated at: Sep 02 2012 03:09 PM
Hurricane protection (accordian shutterss) and impact glass doors (two jobs) were ordered from Home Depot on April 23 with assurances on four...
Updated at: Jun 18 2013 10:08 AM
Unlike Sears, Snap-on or other tool companies that will trade out a broken or defective tool by presenting the broken item Home Depot requires that... . This is not the industry accepted procedure. If you depend on your tools I wouldn't waist my time with with Home Depot or Husky.  I suggest you go else where to purchase real tools. FPD ...
Updated at: Apr 01 2013 01:53 PM
 This is to inform all shoppers of the return policy at the Home Depot located at 2200 Riverstone Blvd Canton Georgia.I just purchased a 99.00... Trimmer from the Rental Department yes that is what he said. I am in total shock that Home Depot allows such poor Customer Service at their Store... .  Home Depot will not Honor the produsts they sell.I have been a customer of Home Depot for many years but for a 99.00 weed trimmer that has all...
Updated at: Nov 25 2013 10:52 AM
I bought a GE dishwasher from Home Depot last November. it has not worked correctly from the beginning. It leaks water on the floor, the door is very... hard to close , you have to slam it 3 or more times to get it to close. Dishes come out dirty. So we called Home Depote for service and they gave us...
Updated at: Jan 09 2015 06:19 AM
I bought a washer/dryer unit from home depot and asked them to install it.  They said that they would have to charge me for all new connectign... and it would have been a fire hazard if the lint had collected behind the unit.  I called the installers and they referred me to the home depot where I... located in the wall.  I had to cut my wall to connect the vent because the installers had ripped the hose too short.  I have not recieved any reply from Home Depot since that time....
Updated at: Mar 29 2016 01:45 PM
there in last threee years in Home depot. They do not care how much I bought they only care how many items I returned.   I returned   plumbing couplings... , screws, fasteners. Some of the items were defective so I returned. Home depot is saying we will poor quality items if you are not satisified with... not buy anything if you are not sure it will not fit your job. This is a cheating by home depot....
Updated at: Dec 27 2015 03:49 PM
untill the switch went bad. I took it to Home Depot and they had me take it  to a service shop and they fixed it. They also gave me 2 new batteries. I was... heard that if you yell loud and long enough Home Depot will take something back that they didn't even sell in their stores but they can't even honor...
Updated at: Sep 09 2015 08:18 PM
We hired HD to replace roof.  Roof leaked badly in one section.  The HD head of the operation worked to get it repaired. The problem was getting interior damage repaired.  HD reps said it would be taken care of to my satisfaction. Then the problem began. Matter was turned over to insurance company.  It had appraiser look at ceiling damage. Inspector gave estimate to patch damage and paint ceiling.  Contractors I was able to locate who did popcorn...
Updated at: Oct 06 2016 07:51 AM
-contractor, who was contracted by Clopay, the manufacturer of the door, not Home Depot. They came out to my home, fours hours later than the scheduled... ceiling, left some screws loose, and left a cable rubbing on the track. I contacted Home Depot. After all, that is who I paid. The associate told... to come back out to fix these problems. Meanwhile, Home Depot was supposed to find out what happened to my keyless entry remote. The installers said...
Updated at: Aug 27 2006 07:34 AM
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