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FIRST AMERICAN HOME WARRANTY Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1525386
Mar 27 2023
06:51 PM
First American Home Buyers Protection Corporation First American Home Warranty First American Home Warranty Corp First American Home Warranty Company First American Home Warranty Corp has been accepting payments from me for 11 years, but has not provided the needed service even once. The company will take so long to provide a service that customers are forced to pay to repair the necessary item, (like a refrigerator), themselves. After weeks of waiting, we bought a new refrigerator ourselves…and stove…and dishwasher. Now our HVAC unit is out and they won’t even file a claim unless we pay $75 before we even know when the technician will come to assess the unit. It could be MONTHS, and we live in the subtropics of the Deep South. I told the, supervisor,” I would pay when a service technician actually arrives, but I will not pay before I am even told who or when it will be. They force customers to pay a copay just to file a claim. I’ve paid them over $7000 in the last eleven years, and we’ve paid the $75 copay several times before for other covered items that failed to work properly, and we never had anything repaired or replaced by this Home Warranty company. This is extremely unethical business practice. Lawsuits have been filed against them - they can be found easily by searching the internet . The, supervisor,” refused to let me speak to her superior, and refused to tell me who else I needed to call in order to make this right. She repeated herself over and over again, with the same sentence. I have never heard of this customer service approach, and find it to be unethical in the least. This company never intends to repair or replace anything they say they cover when they accept your money for the coverage. Santa Rosa CA
Author: Bluffton
3, Report #1519898
Jul 20 2022
01:13 PM
Company Rating:
(1)
Author: Jason
Queen Creek, Arizona
6, Report #1508904
Jun 11 2021
08:34 AM
7, Report #1502540
Dec 03 2020
08:19 PM
9, Report #1495420
May 19 2020
06:11 PM
10, Report #1492935
Mar 14 2020
03:16 PM
Author: Mission Viejo, CA
11, Report #1491385
Feb 06 2020
10:55 PM
12, Report #1491040
Jan 29 2020
08:33 PM
Author: HUNTINGTON
13, Report #1484782
Sep 10 2019
01:12 PM
Photo
15, Report #1484103
Aug 26 2019
06:13 PM
16, Report #1484035
Aug 25 2019
06:50 PM
17, Report #1479509
May 28 2019
06:34 PM
18, Report #1478361
May 07 2019
01:26 PM
22, Report #1460875
Sep 14 2018
10:04 AM
24, Report #1457289
Aug 19 2018
12:02 PM
Author: North Hollywood, California

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