TD bank Orlando Garcia supervisor led me to believe i hadf a loan and gave me a closing date of july 14th 2014 which was a lie tamarac Florida

TD  bank  has  abysmal service and  has terrible workers  who have  little training and  do not know the rules for  different loans.  I was led to believe  by a  Mr  Garcia that I could  get a conventional loan even thought  my bankruptcy was less than  4 years old  and  since i have found out this was untrue.  I was given a closing date  by mr  garcia and later told   by   a  ms  szambelan  that   I was lieing and this never happened.  I think  that  Mr  garcia  figured out   when the loan was  not accepted    not to inform  me about his mistake and his manager  who i originally  had the appointment with  but  she  left without seeing me  also saw his maitake and did not want  to own  up to their  mistakes.