Complaint Review: CVS Pharmacy - Elizabethton Tennessee
CVS Pharmacy Melva McKlosky, pharmacist The pharmacist Melva McKlusky mocked my mental health issues Elizabethton Tennessee
*Consumer Comment: CVS allows pharmacists to act this unprofessional they hire drug addicts like Matthew waldrop
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The "Working Title" field is not working. Below is my complaint:
The pharmacist Melva McKusky is disrespectful to Veterans. She is rude to the other employees and the general public as well. She over-reacts whenever her authority is challenged, or she is asked to do something she does not know how to do, like work with the VA Community Care program. However, the Veteran has nothing to do with the bureaucracy and should not be disrespected, or treated badly, just because she needs to make a telephone call to the VA to figure out how to do her job. She also yells at people from behind her high counter which she sits on like a throne and seems to relish her ability to lord over others. I overheard her say to someone on the phone, that I told her I would ..."unleash my PTSD on her..." which is a total lie and a mischaracterization of what I actually told her on the phone, which was that I have diagnosed mental health issues and the stress of struggling to get my medication filled was causing me distress. I was asking her for help. I said that I was telling her this out of respect and consideration for her, yet she showed no understanding or compassion for me. At no time did I threaten her, or get angry, despite the abusive treatment Melva McKlusky exhibited towards me. Its clear that she doesn't like Veterans and has an obvious bad attitude about helping us. There is no excuse for such behavior from a so-called professional.
This report was posted on Ripoff Report on 10/20/2023 02:47 AM and is a permanent record located here: https://www.ripoffreport.com/report/cvs-pharmacy/elizabethton-tennessee-melva-1529331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
CVS allows pharmacists to act this unprofessional they hire drug addicts like Matthew waldrop
AUTHOR: Kathy - (United States)
SUBMITTED: Monday, March 17, 2025
I was abused by Matthew Waldrop at the cvs. In Phenix city Crawford rd. All I did was file a complaint at the board of pharmacy. Which they encourage pharmacy customers to file complaints. If they been treated unfairly. They were always giving me a hard time about my medications. Even lying saying they never received them. When they did. Then when Matthew started worked they’re. He kept me waiting over 20 minutes. After I had tooth surgery. Debbie the tech knew I wasn’t allergic to this pain medication. I didn’t know Matthew had been in trouble for drug addiction. He was addicted to the pain medication I was taking. Other customers were getting mad waiting on me. Matthew was trying to figure out a way to steal my medication. Then he decided to let me have them. In January 2020 I was abused verbally and mentally by Matthew. When all I did was ask the tech. Why I had to wait for an hour for my medication. When it only takes 15 minutes to fill it. Matthew started yelling at me. In front of other customers saying I read your board of pharmacy read your complaint. And I’m not going to give me my medication. Which was laying on the counter. Because the complaint was about them giving me a hard time for no reason. The CVS on Crawford rd has two complaints against them. But the board saying they couldn’t find anything wrong. I was set up. They were friendly and professional during the investigation. But when the board of pharmacy ruled in their favor. Matthew retaliated telling me to leave and never return to the pharmacy. While he continued to abuse pharmacy customers. And deny them their pain medication. So he can feed his drug addiction.


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