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Report: #1187749

Complaint Review: CVS Pharmacy - Westville Illinois

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  • Reported By: Shane — Danville Illinois
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  • CVS Pharmacy 101 S State St Westville, Illinois USA

CVS Pharmacy Understaffed, shorted Prescriptions, lost prescriptions Westville Illinois

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This has been an ongoing problem for several years. Their store is always understaffed. Wait times to pick up a prescription are lengthey. On two seperate occasions, my wife was shorted on her prescriptions. This past friday, I took three prescriptions in from my dentitst. I checked their hours on their website today. It said that they were open from  7 - 10. I went at 9:00 and the pharmacy was not open until 10:00. The webssite did not say this. Only the store was open. When I returned later, I was told that I did not have a prescription for Percoset. All three prescriptions were submitted at the same time. I was told that they would look into it and call me. That means a third trip there to get my medicine. I suspect that someone has filled the prescription and kept it for themself. They also wanted my updated address and phone number. My ID should be sufficient. I was not going to get my prescriptions unless I gave them all of my personal information. Once they have your phone number, you get unwanted reminder and advertising calls. If you want it stopped, you are told to call a corporate number and jump through a lengthy set of hoops. Percoset is a narcotic, which is why my dentist only prescribes a small quantity of them to his patients. I am now stuck with no pain medicine, and no script to take to another pharmacy.

This report was posted on Ripoff Report on 11/09/2014 10:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cvs-pharmacy/westville-illinois-61883/cvs-pharmacy-understaffed-shorted-prescriptions-lost-prescriptions-westville-illinois-1187749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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