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Report: #1533168

Complaint Review: Justanswer.com - Covina CA

  • Submitted:
  • Updated:
  • Reported By: Cory — Highlands Ranch United States
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  • Justanswer.com 440 N Barranca Avenue 7508 Covina, CA United States

Justanswer.com JustAnswer Signed me up for a monthly membership without my express consent Internet

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My microwave display board was glitching.  I was led to Justanswer.com through some online searching of my problem.  I was hooked up with an online "technician" for $5 (nothing was said about also signing up for a monthly membership at $40/month that never expires) named "James."  On James' advice I purchased a part online for about $70 or so.  This part did not fix my problem.  Justanswer.com charged me $40/month X 2 months before I caught what was going on, plus the initial $5.  So, with the $70 part which was incorrect plus the $85 I've been charged by Justanswer.com, I am now out $155 and my microwave still has not been fixed correctly.  

I did manage to get into my account to cancel my membership and I received a confirmtation of that but no refund.

https://www.youtube.com/watch?v=Z0Ge-oEgDEk

This report was posted on Ripoff Report on 07/01/2024 07:08 AM and is a permanent record located here: https://www.ripoffreport.com/report/justanswerdotcom/san-francisco-ca-justanswer-1533168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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