Republic Services Poor Service - Charges Undisclosed Fees Independence, MO

This company provides poor service especially with the pickup of yard waste.  They often don't pick it up at all, or pick it up days or a week later than they are supposed to.

When cancelling their service, or lack thereof, they impose fees ($30) to pickup trash containers which they do not tell you about until you are cancelling.  This is entirely unethical.  Then, they force a late fee ($5) for not making a final payment when they send out the final bill late.  Isn't that just nice!

We plainly have made the right decision to discontinue doing business with this company.  I would file a Better Business Bureau complaint but they are not a member.  Gee I wonder why?