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Report: #1412082

Complaint Review: Republic Services - Kalamazoo Michigan

  • Submitted:
  • Updated:
  • Reported By: Laura — Paw Paw Michigan United States
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  • Republic Services Kalamazoo, Michigan United States

Republic Services Allied Waste Double Charged Quoted Rate Kalamazoo Michigan

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I recently moved. When I changed the service address with my garbage company, I was told that there would be an $18 delivery fee to deliver a container to my new home, or I could move the container myself for free. The container I had was disgusting so I agreed on the $18 to deliver a new container. Then I got my bill and see they billed me $18 twice - once for container removal at my old address and once for container delivery to my new address. When I contacted them to complain that I had never been informed I would be charged this fee twice they told me that it states on the back of the bill that a fee will be charged upon cancellation of service. But I didn’t cancel service - I changed my service address!! Would not credit me this fee even though I technically did not cancel service at all. What a way to treat your long-time customers.

This report was posted on Ripoff Report on 11/15/2017 01:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/republic-services/kalamazoo-michigan/republic-services-allied-waste-double-charged-quoted-rate-kalamazoo-michigan-1412082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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