Complaint Review: BHM Golf - Villa Park Illinois
- BHM Golf 100 E. Roosevelt Rd. Villa Park, Illinois U.S.A.
- Phone: 630-559-0292
- Web:
- Category: Department & Outlet Stores
BHM Golf has refuses to ship merchandise or refund money. Bad company! Villa Park Illinois
*REBUTTAL Owner of company: BHM GOLF Under New Management
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Order placed with BHM Golf on 21 Sept 08. My account was debited on 23 Sept for full amount of item plus shipping and handling. Order confirmation stated item would ship in 2-3 days. After a reasonable time and no delivery, I telephoned and received a call back promise. I then emailed an inquiry about the order. They replied the item was on backorder.
After no contact fronm them for a Month; I called. Got a will call back in 20 minutes. No call. This call, no return call, went on for a week or two. Finally emailed another inquiry. BHM replied that item due in soon an that its price had gone up but I could have it at original price or they would refund money. We agreed for BHM to ship item at the original sale price, already paid.
Several weeks later, I placed another email inquiry. Received response that Item was available to ship but if I wanted it I would have to pay new price. I asked for a refund. That was on 3 Dec 08. Since then I have called and emailed BHM Golf numerous times. I have not received a single return phone call or email. Brian H. Meyer is supposedly the individual representing BHM Golf to me.
Del
Penn Valley, California
U.S.A.
This report was posted on Ripoff Report on 12/19/2008 05:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bhm-golf/villa-park-illinois-60181/bhm-golf-has-refuses-to-ship-merchandise-or-refund-money-bad-company-villa-park-illino-403233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
BHM GOLF Under New Management
AUTHOR: BHMGOLF - (United States of America)
SUBMITTED: Thursday, January 14, 2010
Del,
We would like to apologize for the situation that happenned last 2008. We are under new management and would like to know what we in 2010 under new managment has to do to make you happy. We totally apologize for the inconveinence and hope we can resolve this situation you have agains the old BHMGOLF.
Thank you
BHM GOLF Customerservice 2010.
630 782 0643


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