Complaint Review: BHM Golf - Villa Park Illinois
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- Author Confirmed
- BHM Golf bhmgolf.com Villa Park, Illinois U.S.A.
- Phone: 800-4653246
- Web:
- Category: Sporting Goods
BHM Golf Took order, charged my CC, gave me a tracking number, never shipped and lied about UPS halting ground shipments Villa Park Illinois
*Author of original report: New Company Report
*REBUTTAL Owner of company: BHM GOLF Under New Management
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I ordered a hand golf cart on December 21st online. WIthin minutes I got an email confirmation and several hours later a notice that the item had shipped. By January 5th, when I had not received the item, I emailed them for a tracking number which they promptly supplied. However, when I attempted to track the shipment there was no data there. Just that the item was processed on December 21.
I immediately called the company and spoke with "Brian" who said that he checked with UPS and they had halted all ground shipments the week of Christmas (RIGHT) and that it had now shipped. I hung up and called UPS, who of course confirmed that no item had ever been picked up and that they were only closed on Christmas Day.
I have contacted my credit card company disputing the charge and emailed BHM Golf to credit my account. I will watch my credit card statement carefully now that I know an unscrupilous person has my card info. Sounds like htis is something that has happened before with this company. I am also going to file a complaint with the BB in Illinois.
Cj neil
Edmonds, Washington
U.S.A.
This report was posted on Ripoff Report on 01/09/2009 08:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bhm-golf/villa-park-illinois/bhm-golf-took-order-charged-my-cc-gave-me-a-tracking-number-never-shipped-and-lied-abou-409975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
New Company Report
AUTHOR: Cj neil - (U.S.A.)
SUBMITTED: Thursday, January 14, 2010
I find it HIGHLY unlikely that anyone new took over this company. BHM is the initials of the prior owner. If YOU took over a new company, would you keep the same name when it has so many complaints?
Move on. Many highly reputable companies out there. Go to resellerratings.com before using any company. Unfortunately, I learned the hard way.
#1 REBUTTAL Owner of company
BHM GOLF Under New Management
AUTHOR: BHMGOLF - (United States of America)
SUBMITTED: Thursday, January 14, 2010
Thank you for your message to our old Customerservice Agent in December of 2008. We apologize for not taking care of your needs. We are under NEW management in 2010 and we have a strong website and Proper Dellievery Times.
The Old Bhm golf has bad vendors and they made the old BHMGOLF look bad. We in 2010 would like to try and make you happy. What can we do to make you Happy?
BHM GOLF Customerservice 2010
630 782 0643
sales@bhmgolf.com
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