Big Fish Casino Not answering tech problems and strange happenings Internet

Hi:

Since December 2016 I've been getting knocked out of the Big Fish Casino and when I go back in I find a Black Domino thing that seems to have Red Eyes in the upper left corner where your personal Icon is situated. I'll get knocked of the room I'm in again and it will be gone.  I've sent several Technical requests to Big Fish Casino and no one replies.

I'm not messing any chips because it's not real money but it's like I'm being watched. This happens several times a day and it's every day. I've asked if it's them and I don't get a reply. I'm 70 years so I don't have much. I've asked several friends on the BFC if they'v seen it and they've said no.  I've even taken a Screen Shot of it, but still no response.

I have my computer check every month and they said it's on the BFC sight. If it's not them then they are being hacked but I would like some kind of answer. I've been a member of the Big Fish Games since 2003.  This is something new.

Thank you

Marsha Aperans