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Report: #1235879

Complaint Review: Big Fish Games, Inc - Seattle Washington

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  • Reported By: LaMarie — Chicago Illinois USA
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  • Big Fish Games, Inc 333 Elliott Avenue West, Suite 200 Seattle, Washington USA

Big Fish Games, Inc, Big Fish Casino Banned Account after winning Seattle Washington

*General Comment: To the person who wrote the rebuttal

*Author of original report: Bots Added ! Yikes !

*General Comment: Obviously....

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Hello, I'm writting this report to inform any one who plays online games from the site BIG FISH CASINO !

They are a complete ripoff site ! I played on they're website for about 3 weeks and was banned, do to unusual activity is how they put it. But the only thing I did was play poker and won only 2 million in chips. The next day my account was banned. I contacted them about this and to this day I haven't heard any thing from them as to why I was banned, I figured maybe I have to make a purchase to win big like that. So I read their terms of use and I didn't find any thing I done was wrong. I cantacted them again, and still no one replied to my emails. So I created another account and played on it, but I made a purchase first before playing with the free chips they give. I was winning small pots, but noticed that some of there games are rigged. Games such as Slots, and Blackjack. When I played Slots I would win big but I didn't get my pay out and the screen would go dark every time I win. So I contacted them again about this, and they only gave me 900K in chips when I should have won 5million.

I continued to play and noticed I couldn't hit not one win, and before long those 900K chips was all gone ! I made another purchase and no wins, I played poker and had winning hands and was kicked from the table. So I stopped buying chips, because another player stated that if you buy chips it would be hard for you to win at any thing. I stopped playing on that account as it was bad, I couldn't get any more wins. I made another account and a friend gave me some chips from gold, and they sent me a messgae saying if I continued to get chips from a player my account would be banned. So I told my firend to save his gold because they would ban me if he sent me a gift of which they put there to be done by a friend. I'm confused on this one, because if you make an option where your friend can send you chips if they used their gold, why ban some one for that.

Once again after winning chips from my new account, I couldn't get any more wins, I started to lose like crazy! So my sister created an account, and won 500K in chips without making a purchase and her accout was also banned the next day! Her message she received was she violated their terms when the only thing she did was play poker and Blackjack. I really don't get why they have been up on the internet for so long scamming their customers and nothing has been done about it. I have saved screen shots of my winnings to show them I won big and yet they never gave me my chips I won. I still have the emails I sent to them and no replies. I also have contacted the BBB because they scamming their members big time ! The highest pot on Blackjack I won was 170 Million after that all losses, and not just on blackjack, but also on slots, and poker.

BEWARE IF YOU PLAY THERE !

This report was posted on Ripoff Report on 06/15/2015 10:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/big-fish-games-inc/seattle-washington-98119/big-fish-games-inc-big-fish-casino-banned-account-after-winning-seattle-washington-1235879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 General Comment

To the person who wrote the rebuttal

AUTHOR: bfcsucks - (USA)

POSTED: Friday, October 09, 2015

 once again to the same WEIRDO that wrote the first rebuttal. I don't know why YOU insist on writing like that. But PEOPLE are NOT as STUPID as you seem to be. Why don't YOU go and work for big fish since YOU seem to feel the need to defend the greedy, low-life, undeserving, extremely incompetent *holes.. YOU guys seem like YOU would be the PERFECT match ! I don't know what issues YOU have but I'm sure their is a THERAPIST somewhere out there that will be WILLING to try to help YOU. YOU are trying too HARD and quite frankly all YOUR doing is making YOURSELF look just as STUPID as big fish. N' please let's not even try to say "well, obviously they're not the stupid ones n etc etc" ... Someone who is talking like they're so much smarter then everyone should have a little more sense then that.

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#2 General Comment

Obviously....

AUTHOR: Tyg - (USA)

POSTED: Tuesday, June 16, 2015

 Obviously THEY have a problem with YOUR playing!!I have seen it MANY times. Its NOT that they dont want to pay you but there is NO VALUE to the in game currency. What are YOU actually winning?? Ones and zeros? The REALITY is that YOU will NEVER get rich playing a ONLINE game. EVen REAL casinos appear to be "rigged". YOU can walking in one day and drop $5 and win a royal flush and the next day you can drop $100 and not hit a d**n thing!!!I would suggest that YOU just step away from THAT particular app and find a BETTER one. When they block your account its because THEY have a belief that YOU CHEATED to win. There are MANY MANY MANY apps out there that allow YOU to cheat in some form. So while YOU tell us your one sided story there is a LOT that is left out. ESPECIALLY if YOU are REALLY trying to play the victim. Given how many times YOU have been blocked it seems to me that THEY have your number, LITERALLY!! Just because YOU make a diffirent account to bypass THIER closing that account doesnt make what YOU are doing right. Perhaps its YOUR ignorance of how the web works, perhaps YOU are just a dog with a bone. Either way, YOUR PHONE OR TABLET OR COMPUTER has a VERY specific number attached to it. Its HOW each website KNOWS who YOU are when YOU log in. It pings a cookie on your phone and the web site and BAM your playing. BUT!!!! How many accounts did YOU make?? YOU were CLEARLY attempting to use THIER site when THEY said that THEY dont want YOU to do so. How is what YOU did any better then what THEY did?? THEY think YOU CHEATED and instead of accepting this FACT, YOU turn around and make MULTIPLE accounts to BYPASS the FACT that THEY DO NOT WANT YOU AS A MEMBER!!!! Its NO DIFFERENT then being kicked out of a physical store or shop. If YOU are kicked out then THEY DONT WANT TO DEAL WITH YOU!!!! And EVERY time you attempt to go back into that store YOU are removed again. Kinda self defeating to be honest. THEY accuse YOU of cheating and ban YOU yet YOU are SO self entitled that YOU are going to force YOUR WILL on them. YOU dont care that THEY dont want YOU as a member so YOU scam your way into playing on THIER site. Odds are that YOU have an app that is causing THEM to think YOU are cheating. Since YOU went through so much effort to continue playing even after being banned and told to never come back it stands to reason that YOU ARE CHEATING!!! Im NOT seeing a ripoff here. So YOU paid real life money to a app to have in game currency to play with. Guess what.... NOT A RIPOFF!!!! YOU were banned for cheating.....STILL NOT A RIPOFF!!!! However the defamation YOU have posted can and does come back on YOU!! See NOTHING you do on the web is REALLY anonymous. EVERYTHING YOU DO IS LOGGED!!!! So with JUST a court order THEY can prove YOU wrote that post. I would be MORE concerned with the defamation aspect then the banning YOU for cheating. The defamation is MUCH MUCH MUCH WORSE!!! And YOU did it WILLINGLY!!! YOU show a pattern of when YOU dont get your way that YOU will do whatever it takes to GET YOUR WAY!!!! In THIS instance YOU have put yourself at risk for a lawsuit all because YOU couldnt accept that THEY DID NOT WANT A CHEATER PLAYING!!!!

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#1 Author of original report

Bots Added ! Yikes !

AUTHOR: - ()

POSTED: Monday, June 15, 2015

I also want to add to my first post, that Big Fish Casino have also added bot accounts to win back your chips so that you can buy more. They set them at tables where a player is winning big at poker, the bots would go all in every time they sit and when you call them they will win even if you have a good hand the game will make their cards flop and turn. I've noticed that the bots can't be beaten no matter what, they don't lose, ever ! I also want to state that the sceond account I made was never banned because I made a purchase first. But I must add that when I contacted the BBB that account can not win now so I don't play on it any more.

Like I said before BEWARE IF YOU PLAY THERE ! 

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