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Report: #954255

Complaint Review: brooklyn lantern - van nuys California

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  • Reported By: wonzo — abbeville South Carolina United States of America
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  • brooklyn lantern 7850 ruffner avenue dept. 4000 van nuys, California United States of America

brooklyn lantern false advertisement van nuys, California

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ordered the brooklyn lantern was told you buy one you get shipping and handling free, also you will receive a free lantern only pay 6.99 shipping. when they were received the invoice showed where both lantern was charged to my card plus one shipping and handling. i called them they was rude and said they overcharged 6.00 and would credit me 6.00 because its should be 6.99 each for the shipping. if they sent one on the free shipping why when i asked why i was charged for both they decided then they would make me pay for shipping the other one. when i tired to tell them i should get 12.99 back she said 6.00 is all you going to get and hung up on me. 12.99  for one lantern the other one supoose to be free plus free shipping for one lantern and 6.99 shipping for the other one should not come to 32.97 that's what i was charged.

This report was posted on Ripoff Report on 10/12/2012 03:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brooklyn-lantern/van-nuys-california-91406/brooklyn-lantern-false-advertisement-van-nuys-california-954255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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