Cash Transfer Center Stole money from my checking account Sliema ,Call Center Based In Seattle, Malta - or Washington State

I used CashTransferCenters.com for a payday loan. I was unable to pay the loan back on the due date, I contacted CTC prior to the loan due date and made arrangements to pay via Western Union. I was told by CTC that the original loan could not be "reloaned" and that CTC "could not" re-debit my checking account for the loan. The "only way to pay back the loan was to do a MoneyGram or Western Union".

I paid the loan back in full, plus overdraft fees charged by CTC via Western Union on 11/09/07. CTC (by way of Northway Debit) then proceeded to debit my checking account for $1328.00 (total loan amt & fees) on 11/09/07. I did not discover this until I checked my account balance 11/11/07 and was shocked to discover the withdrawal. I had basically paid CTC twice in one day!

I have contacted them several times since and keep getting different answers from them as to when I can expect to have the money credited back to my account. They have insisted that all of this is my fault, that they do not accept any responsibility for this error. It is now 10 days later - and my checking account is still short $1328.

I have spoken with Derek Adams at CTC (866-285-6791) who initially was helpful - but has subsequently lied and denied previous conversations with him. He says he works in Seattle - so if anyone knows a Derek Adams that works for a call center - I could sure use a real address for this company!

I would highly advise everyone to avoid this company!

Ctc victim
brentwood, California
U.S.A.