Clayton Homes Poorly manufatered, defective materials, no factory support, dangerous construction, rip-off! Cheapest materials available! Bonham Texas

My wife and I purchased a 2005 Clayton home Model Spirit VI, serial number; CBH0143957TX, from Jim Russell's Manufactured Homes in Muskogee, OK. We paid CASH, $26,995.00.

The home was shown to us without electricity so there was no lighting allowing us to see the MASSIVE number of defects. ALL of the molding and trim work is HORRID! Ceiling trim is bowing and falling off. Too many staples used and placed in an unprofessional, random manner. Most not seated completely. Trim edges do not match each other. Broken pieces of trim have been pushed into the gaps between trim and molding to make up for the lack of using properly fitted trim/molding.

Kitchen cupboards are falling apart. All drawer brackets are plastic and are breaking. These brackets also have holes for the application of 3 to 4 screws to hold them in, one screw has been used in EACH. Those screws have been applied crooked and are NOT seated all the way. The kitchen sink drains are too small and off center. They are also oozing a sticky and ugly glue type material.

It looks as if mold is growing in our 2005 "Dream Home"! The cheapest faucet fixture was used and this wonder plastic has already broken off. I purchased a metal one and the PROFESSIONAL plumber that replaced it told me that the installation of our kitchen sink was of the most unprofessional and cheapest that he had seen in 17 years of being a PROFESSIONAL plumber. He replaced the cheap plastic drains also. He used a putty that is NOT visible as was the unprofessionally applied glue material Clayton Homes used was. The "new" GE stove has many ugly chips in the enamel coating.

Carpet is improperly installed. The carpet tacks are sticking up, one cut my toe. The carpet is rippled and buckled along the walls. Carpet is also coming apart, strands are breaking off daily and the carpet itself is coming loose in corners. Our "Dream Home" was to be equipped with smoke detectors in ALL bedrooms and at least one main living area. The middle bedroom did not have one installed. The base was there and wires hanging out, but no detector. In addition, ALL smoke detectors do not function properly in the test mode. We have lost power to the outside outlets and spare bathroom outlets. Ceiling light fixtures are falling off. They are loose and flimsy and the caulking used has gaps and fingerprints. (Maybe we can identify the culprit!)

The vanity light fixture in the Master Bath is loose, off center and slanted. The sink in MB has been installed off center. Towel holders in both bathrooms have fallen out of the walls. Toilets in both bathrooms are of such poor design that flushing a facial tissue may cause a clog. Plungers MUST be kept at the ready! Electrical outlets are loose, one has come out when unplugging a lamp. Light switch and outlet plates are ALL crooked and loose. Drywall batons/straps are ALL peeling or bubbling. The screws used to install the access batons/straps have been applied at an angle and are NOT seated.

Some batons/straps are bowing. Ends of most batons/straps are peeling and the metal is exposed and rough. All window treatments (Valances & Curtains) are falling down. The roof was dented and bowed. Clayton did send two men to fix this problem. It still exists. Front screen door broke off the day we moved in! I had it repaired at my expense. This is the best; we found on our kitchen cabinet a clipboard. It has the words, "Boss Walk" written in black marker on the metal clip and board itself. In this clipboard was a "Quality Walk" with out home number on it. IT WAS BLANK!! Steve Martin at Clayton Homes in Bonham, TX claims he has a copy showing a "Quality Walk" was performed. He declined to mail me a copy.

In summary, we have been RIPPED OFF! The dealer, Jim Russell said, "Too bad, no refunds for ANY reason!" We have reported these defects from day one to Jim Russell and Clayton Homes. Mr. Russell told my wife, "F**k you Sonja! You are stuck with it! Deal with Clayton NOT me!" If ANYONE considering purchasing a Clayton Home, contact me first. I will show you what you can expect! Also, I am NOT a "poor whiner" that wants something for nothing. I am a 100% Service Connected Totally & Permanently Disabled American Veteran.

I paid CASH, did NOT finance and can afford to purchase whatever I want. I was misled by the dealer then pigeon holed by Clayton Homes. WARNING PURCHASE CLAYTON HOMES WITH THE KNOWLEDGE THAT IT WILL BE POORLY MANUFACTURED AND YOU WILL BE DISMISSED AS A ECONOMICALLY CHALLENGED WHINER IF YOU REPORT THE MASSIVE AMOUNTS OF DEFECTS YOU WILL FIND.

Greg
Muskogee, Oklahoma
U.S.A.