Complaint Review: Dazzle White - Internet
- Dazzle White www.dazzlewhite.com; insidersecretstips.com; www.weightlossebookmembership.com Internet U.S.A.
- Phone: 866-9892686
- Web:
- Category: Weightloss Programs
Dazzle White - Comprehensive Weightloss - EZteeth - EasyWhite and Insider Secret Tips Internet
* : Hello
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I ordered the Free-trial for Dazzle White and Easy White. After realizing what a scam it all was, I immediately called to cancel my orders (Dazzle White @ 866-989-2626 and Easy White @ 866-218-1387). Unfortunately the trial products had already been shipped and the charges would be non-fundable.
Then after finding out and following the many exact steps for canceling any future orders, I thought it was all taken care of and there would be no other charges to my credit card. OK....lesson learned, right?
WRONG...when my credit card statement arrived there was this strange charge of $3.24 under the description of "WEBACCESS", and another charge for $7.14 described as "MEMBERSHIP"..????! I called Customer Service for my credit card to find out if there was more info about these charges. I was told the $3.24 charge was for some sort of online/food store charge. There was no explanation for the $7.14 charge. So I tried calling the phone numbers listed on the statement.
I called the number listed for the "WEBACCESS" charge (866-989-2685) and found I was enrolled in something called "INSIDERS SECRET TIPS" (insidersecretstips.com) with a monthly charge of $3.24. News to me~ I had never heard of it before. I immediately cancelled that membership.
Next I called the number listed (800-989-5907) for the "MEMBERSHIP" charge and after listening to a lengthy recorded message and being on hold for 10 minutes, I found out that I had been automatically enrolled in some online thing called "COMPREHENSIVE WEIGHTLOSS" (www.weightlossebookmembership.com) with a monthly charge of $7.14. The message went on to explain that the charges were ALL CONNECTED to my order of the Dazzle White "free"-trial product.
Of coarse, all previously billed charges are NON-REFUNDABLE......surprise, surprise!!!! WHAT A RIPOFF!!! I hope someone does something about these types of SCAMS. There was nothing "FREE" about these Free-trials except for the lesson I've learned ..... I'll never try ANY product that is promoted by a "Free-Trial" offer. And I do mean ANY PRODUCT.
Diane
Cumming, Georgia
U.S.A.
This report was posted on Ripoff Report on 07/15/2009 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzle-white/internet/dazzle-white-comprehensive-weightloss-ezteeth-easywhite-and-insider-secret-tips-inte-469984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1
Hello
AUTHOR: Gemma R. - (USA)
SUBMITTED: Monday, September 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,


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