Report: #1379897

Complaint Review: Derma genetix - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, June 19, 2017
Updated: Mon, June 19, 2017
Reported By: Carmen — Kure Beach North Carolina USA

Author Confirmed

Why?

Derma genetix Internet USA

Phone: 877-719-5656
Web: www.dermagenetix.com
Category: Skin Care

Derma genetix Ad on Facebook states product is free other than shipping and handling, $4.95. Actually the products are over $200 and there is a cost to return if not satisfied. I looked high and low for these terms on their site BEFORE I ordered and did not see I was ordering a trial set. I will not pay for this junk. I have called and get no response. This is a classic wrinkle cream scam. St. Petersburg, Florida Internet

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I saw ad for derma genetix creams on Facebook. Ad said, free trial. Not true. I checked terms and conditions and nowhere did it state I would owe +$90 if I kept products. Learned this when I called to see if this was really a free deal. Individual stated I would pay or return items for $25. I could also receive a discount if I chose. I told her to cancel my account and to let me speak to supervisor. No one ever came to phone. I called back 3 times and no one picked up.

This report was posted on Ripoff Report on 06/19/2017 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/derma-genetix/internet/derma-genetix-ad-on-facebook-states-product-is-free-other-than-shipping-and-handling-4-1379897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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