Complaint Review: Digital River Gmbh - Eden Prairie Minnesota
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- Author Not Confirmed
- Digital River Gmbh Eden Prairie, Minnesota United States of America
- Phone: 952-253-1234
- Web: www.digitalriver.com
- Category: Computer Software
Digital River Gmbh TuneUp Utilities DO NOT PURCHASE ANY SOFTWARE THRU DIGITAL RIVER. READ THE REPORTS!! THEY WILL TAKE YOUR MONEY AND SCREW YOU!! Eden Prairie, Minnesota
*Author of original report: Tune Up Utilities update
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Digital River is a marketing company for TuneUp Utilities and many other software manufacturers. I responded to a email from Digital River for a upgrade for 2010 TuneUp Utilities. It came as a download. After downloading, it turned out to be only a 30 day trial version. Totally deceptive ad. Trial versions are free and I paid for a upgrade.
Digital River customer service is a waste for time. 952-253-1234 They will give you the runaround and ultimately refuse to help.
TuneUp Utilities customer service 1-312-962-9996 will not answer. Just a recorded message for you to leave your phone number....and they will never get back to you!
It was totally my fault. I failed to read the negative reports and there were many. So buyer beware. Buy your software in CD form from a local store. Do not buy from Digital River. You will only donate your hard earned dollars to a company that does not deserve it.
This report was posted on Ripoff Report on 12/08/2009 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/digital-river-gmbh/eden-prairie-minnesota-/digital-river-gmbh-tuneup-utilities-do-not-purchase-any-software-thru-digital-river-read-535953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Tune Up Utilities update
AUTHOR: cayennejim - (USA)
SUBMITTED: Wednesday, December 09, 2009
In my report, I made mention that Tune Up Utilities will never call back. Well miracles can happen. They did call back albeit 7 days later, but non the less they did call and gave me a solution to my problem.
I give Tune Up credit for trying to help...
Digital River still has done nothing to help.
Cayennejim
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