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Report: #1238754

Complaint Review: Fyves.com - Internet

  • Submitted:
  • Updated:
  • Reported By: eman653 — Cynthiana Kentucky USA
  • Author Not Confirmed What's this?
  • Why?
  • Fyves.com Internet USA

Fyves.com AKA Fyves advertising media Fyves: Literally the worst internet business I've ever had to deal with Internet

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 Fyves does crowd sourcing for certain custom clothing items. I was the 6th or 7th person to fund a custom pair of Futurama shoes. The company sent me an order number but no tracking number. The money was taken out of my account when the goal for the project was released. I recieved order confirmation. I waited a month and no shoes. I emailed them and they replied within the hour and said that they were out of the size I had ordered. I asked them to send me a size bigger and that I would deal with it. They told me they were out of that size too. The customer service rep offered to cancel my order for a full refund. I liked that idea and said to. She offered no other solution. She didn't say they were trying to make more of the size. Just that they were out and I was SOL. I waited another month and no refund appeared in the mail or in my account. I emailed them again and they said their refund processes were delayed due to an "increased work load". They promised me a refund within 4 days of that email. That was 3 weeks ago and I still don't have my refund or my shoes. I email the company every day inquiring about my refund and they don't respond to me anymore. They have ceased all communication with me. Since I've emailed Fyves, I have started receiving an enormous amount of spam at the address that I used to contact them. I'm willing to bet that they sold my email address to third parties. The phone number does not work and always goes to an answering machine that speaks Romanian. Do. Not. Buy. From. Fyves.

This report was posted on Ripoff Report on 06/29/2015 03:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fyvescom/internet/fyvescom-aka-fyves-advertising-media-fyves-literally-the-worst-internet-business-ive-e-1238754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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