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Report: #172398

Complaint Review: GEXA ENERGY - HOUSTON Texas

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  • Reported By: Houston Texas
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  • GEXA ENERGY 20 GREENWAY PLAZA SUITE 600 HOUSTON, Texas U.S.A.

GEXA ENERGY RIP-OFF SHOULD BE SHUT DOWN Street Thugs Out For Blood HOUSTON Texas

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I previously moved and transfered services to gexa. I had a previous balance of $86.82 from that address so around December after about an hour wait, I finally got connected to customer service which told me that in order to pay the previous balance I had to pay also my current charges of $163.89 to total the amount of $250.71 and that I'd be paid up until the next bill. Well I receive a bill in the amount of $434.41 within a few days. After review of the bill the amount paid never posted to the account instead the amount of $86.82 was subtracted from the $163.89 leaving a balance of $77.07 then out of nowhere a current charge of $357.34 was added to the $77.07 which left a total of $434.41.I analyzed the bill and noticed there mistakes and later called them and a customer service rep notice the mistakes and said that the charges would be taken care of,O.k.

Next thing I know they send a bill for $270.52 which they say is pass due but never had they cleared up the mistakes that were made. If any one knows someone who can help me get this issue resolved and lobby to put them out of service please reply. It's a shame when a company well rob the common worker like a street thug and not be punished.

Ken
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 01/19/2006 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gexa-energy/houston-texas-77046/gexa-energy-rip-off-should-be-shut-down-street-thugs-out-for-blood-houston-texas-172398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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