Complaint Review: Gold's Gym - indianapolis Indiana
- Gold's Gym 7140 e. washington indianapolis, Indiana United States of America
- Phone:
- Web:
- Category: Health Spas
Gold's Gym false advertising indianapolis, Indiana
*Consumer Comment: Gyms..
*Author of original report: how does one know "standard practices" of any industry if you have no knowledge of their business
*Consumer Suggestion: I don't see this as a rip off
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at this location there are two huge banners reading "$14.99/mo. no commitment, no catch, no kidding" posted prominently to catch the eye of passing motorists. Being an over the road truck driver, i thought this would be an ideal opportunity to work out on my limited time off of 4 days per month, and if i didn't or couldn't make it in any particular month, i just wouldn't pay the fee and not go.
i stopped in to inquire about this "deal" and was given a tour of the facility, after which the person who showed me around suddenly sits me down and whips out a flyer describing different priced memberships. according to their outside advertising banner, there are "no catches." oh yeah? you have to purchase either a basic or premier membership for either $79 or $49! if this is not a "catch", i don't know what one is!
i was then informed that they collect monthly fees in november and april (in other words, you have to pay the monthly charge 6 months in advance whether you use the facility or not.) "no commitment", huh? then what do you call it?
i don't see how they can get away with advertising "no commitment, no catch" when neither is true! it would have cost me at least $169 + tax for their "$14.99/mo no commitment, no catch, no kidding" offer. Needless to say, i did not fall for this scheme. don't be taken in by this company's false advertising!
This report was posted on Ripoff Report on 08/19/2010 07:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/golds-gym/indianapolis-indiana-/golds-gym-false-advertising-indianapolis-indiana-633097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Gyms..
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Friday, August 20, 2010
"no commitment" is generally seen as "month-to-month". In that if you only want to go for 3 months you can stop by just no longer paying the fee after the 3rd month. This is different than other gym contracts that lock you into a 2 or 3 year commitment. However, if they require you to pay 6-Months at a time and you can't go for say 4 months. Then yes it is mis-leading as while it is not 2-3 years it is still a commitment beyond the month-to-month. If they make you pay in advance, but you stop before the end of the 6 months. If they refund the unused months this would still meet the "no commitment" claim.
But if you were expecting to only pay for the months you used, then this is not how it works and while it may be a mis-understanding on your part. Based on what you put here, they did nothing to mis-lead you in thinking that you didn't have to pay on the months you didn't go.
As for the fee, just about every gym has an enrollment fee. But without seeing the actual banner, and if there was print on there that you missed. It is hard to say if in fact you did miss the "fine print", they left it off by mistake, or they left it off intentionally.

#2 Author of original report
how does one know "standard practices" of any industry if you have no knowledge of their business
AUTHOR: kmsager - (USA)
SUBMITTED: Friday, August 20, 2010
this may be a "standard practice" of the industry, but how does someone who has never even walked into a fitness facility supposed to know this? Had they put "membership required" or some such notification on their advertising banners, i would not be accusing them of false advertising. As the banner stands with no mention of membership fees, i still contend this is false advertising--misleading at best. I don't read minds, and stand by my original complaint that this is a "catch" not mentioned on their advertising banner.

#1 Consumer Suggestion
I don't see this as a rip off
AUTHOR: Scarlett - (United States of America)
SUBMITTED: Thursday, August 19, 2010
It's standard practice that when you sign up for a month to month membership at a gym with no contract that you pay an enrollment fee.


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