Complaint Review: Hotwire - Internet
- Hotwire Internet United States of America
- Phone:
- Web: www.hotwire.com
- Category: Travel Companies
Hotwire Hotwire: Misleads with Distances or when one mile is two. Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Next week I am flying into a unfamiliar city late at night and booked a hotel on Hotwire. They listed the hotel as between .2 and 3.2 miles from the airport. Once the hotel name and address was revealed I used google maps and depending on the route it was 4.2-4.8 miles. Likewise, I got a similar result on the Hotel's website.
I pasted this information into an e-mail and said that the distance was not as advertised. The response I received was that the distance was not driving distance, but as the crow flies. Since I am lacking wings and I can find nothing disclosing this on the website, I believe this is deceptive advertising.
Hotwire then explained their policies and why they could not cancel the transaction. I certainly see a huge difference in making a purchase based on incorrect information vs. being disappointed with the result. Again, I cannot find anything on their website saying that distances are not driving distances, but as the crow flies. Buyer beware.
This report was posted on Ripoff Report on 09/30/2012 08:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwire/internet/hotwire-hotwire-misleads-with-distances-or-when-one-mile-is-two-internet-948880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.