Complaint Review: Hughesnet - Internet Internet
- Hughesnet 11717 Exploration Lane, Germantown, MD Internet United States of America
- Phone: 866-347-3292
- Web: www.hughesnet.com
- Category: Internet Service Providers
Hughesnet Billing continues after I have repeatedly tried to cancel service and no longer live at the address , Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I moved from Ohio August 2011. I called Hughesnet to cancel the service. They claim I called in October. In April 2012 they begin billing me again and have billed in May & June.
My credit card company is disputing these charges with Hughesnet and from the person I spoke to at the credit card company, it sounds as though Hughesnet complaints are very common.
When I spoke to Hughesnet I was on hold off and on and I was on the phone for 30 minutes during this time, just trying to find out why I was being charged. They can tell the service has not been used, as they charge more when you go over the usage limit.
They are now claiming I owe an additional $158.96, since I called them about them billing my credit card. I had my credit card number changed so they could no longer take money from that source. I had been with Hughesnet long enough that I was no longer under their service obligation.
When I was actively using Hughesnet, the service did not always work very well. Where I live now I have service from a local company via an antenna on a mountain to a very small receiver mounted on my house. The high speed service is excellent and there is no limit to the amount I use per month. I get all of this for $50/month. I am not obligated to a service contract for a number of months. There was no installation fee.
If this local company can provide this excellent service why can't Hughesnet? More importantly why does Hughesnet continue to charge me for service that no one is using? I guess they can only make money by being dishonest.
This report was posted on Ripoff Report on 07/18/2012 10:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet/internet/hughesnet-billing-continues-after-i-have-repeatedly-tried-to-cancel-service-and-no-longer-913850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.