Report: #1446853

Complaint Review: Hughesnet - Germantown Maryland

  • Submitted:
  • Updated:
  • Reported By: Sherry — SQUAW VALLEY California United States
  • Hughesnet 11717 EXPLORATION LANE Germantown, Maryland United States

Hughesnet Overcharging Germantown Maryland

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Contracted for 2 yrs at 79.99 plus equipment rental service often had so much buffering could not watch movie. Canceled after 2 yrs was offered rate of 49.99. Still canceled but they were going to charge me $300. If equipment not returned which involves getting on roof. Decided to take the $49. offer and continue service. On website they are offering free standard installation and basic 10mb for $49.99 locked inrate for 2 years. When I try to resume my service, first they say $49.99 is only for 6 monthes then it goes back up. Second person I talk to states 2 years but they are going to charge me installation charge of $160. even though I already have the equipment service has only been off for a month and only needs to be plugged back in. Feel this is really a ripoff. I am senior citizen but will hire someone to get on my roof to avoid the excessive $300. charge if equipment not returned.

This report was posted on Ripoff Report on 06/10/2018 01:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet/germantown-maryland-20876/hughesnet-overcharging-germantown-maryland-1446853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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