JC Penny Fun Family Rewards JC Penny Fun Family Rewards rip-off Plano, Texas

At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation.  We take pride in researching and responding to customer concerns.  If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.

I once had the same experience that I signed up for a program I didn't expect it was charged. They advertised the program as if it was a free-of-charge and did not mention (or clearly stated) the cost of it per month but rather showing many freebies. At the time, I only had my credit card for a couple months. As a result, I saw the charge the next billing cycle. I immediately cancelled it.

If you discovered about this charge a long time ago (at most a couple months after the charge started), I would completely agree with you for the rip off. However, if you (and your wife) let it go this long, it is actually your responsibility and cannot call it out as a rip off because you (and your wife) let it happen...

So you accidentally signed up for a program when purchasing something online, which is incredibly easy to do. THEN you don't bother reading your credit card statements for FIVE years!? I hesitate to call this a ripoff on JCP, yuo very well may have signed up for the program. With the attention you pay to your credit card statement, it wouldn't surprise me that you missed an email about it.

What you should learn from this:

Read your credit card statement every month to make sure there are no unauthorized purchases. If there are, call that month and have them removed. If you had bothered reading one of your statements back in 2007, you would have stopped this before you spent $600 on it. The only ripoff here is where you ripped yourself off.